"Kitchen Nightmares" Café Hon

1 00:00:02,231 --> 00:00:03,564 (male announcer) TONIGHT ON KITCHEN NIGHTMARES... 2 00:00:03,564 --> 00:00:05,398 THERE'S SO MUCH HATE IN MY DIRECTION. 3 00:00:05,398 --> 00:00:07,664 (announcer) GORDON IS FACED WITH A RESTAURANT 4 00:00:07,664 --> 00:00:09,298 THAT IS AT WAR WITH ITS COMMUNITY. 5 00:00:09,298 --> 00:00:11,198 IT'S JUST ABOUT MONEY. SHE'S NOT IN THE RIGHT. 6 00:00:11,198 --> 00:00:12,498 SHE'S ACTING LIKE A BULLY. 7 00:00:12,498 --> 00:00:14,264 (announcer) OWNER DENISE WHITING HAS BECOME 8 00:00:14,264 --> 00:00:16,131 THE MOST-HATED PERSON IN BALTIMORE. 9 00:00:16,131 --> 00:00:17,764 I WAS AFRAID FOR MY LIFE. 10 00:00:17,764 --> 00:00:19,198 WHAT? DEATH THREATS? 11 00:00:19,198 --> 00:00:21,098 (announcer) BUT HER HUGE PUBLIC RELATIONS ISSUES 12 00:00:21,098 --> 00:00:22,764 ARE JUST PART OF THE PROBLEM... 13 00:00:22,764 --> 00:00:24,964 THERE'S ONE WAY TO DO IT HERE: MY WAY. 14 00:00:24,964 --> 00:00:27,564 (announcer) BECAUSE INSIDE THE WALLS OF HER ESTABLISHMENT, 15 00:00:27,564 --> 00:00:29,931 THERE IS TROUBLE EVERYWHERE. 16 00:00:29,931 --> 00:00:31,898 YOUR EGO IS HUGE. 17 00:00:31,898 --> 00:00:33,664 PEOPLE DON'T LIKE YOU. 18 00:00:33,664 --> 00:00:35,164 (announcer) THE KITCHEN IS RUN BY A DICTATOR. 19 00:00:35,164 --> 00:00:36,931 86 THE FRENCH FRIES! 20 00:00:36,931 --> 00:00:38,664 (Greg)  I HAVE TO REDO EVERYTHING. 21 00:00:38,664 --> 00:00:40,931 (announcer) AND THE STAFF IS READY TO REBEL. 22 00:00:40,931 --> 00:00:42,498 YOU'RE A RUDE BITCH. 23 00:00:42,498 --> 00:00:44,431 (announcer) CAN GORDON INSTITUTE A CEASE-FIRE... 24 00:00:44,431 --> 00:00:45,531 WE'VE GOT A BIG ISSUE HERE. 25 00:00:45,531 --> 00:00:46,964 IT'S NOT ME YOU HAVE TO CONVINCE. 26 00:00:46,964 --> 00:00:48,231 IT'S THE CITY OF BALTIMORE. 27 00:00:48,231 --> 00:00:49,764 (announcer) AND SAVE THIS RESTAURANT 28 00:00:49,764 --> 00:00:52,598 FROM A CITY THAT WOULD PREFER THAT IT DIDN'T EXIST? 29 00:00:52,598 --> 00:00:54,031 THE RESTAURANT'S GONE. 30 00:00:54,031 --> 00:00:56,364 I'M SORRY. 31 00:00:59,831 --> 00:01:01,564 WHAT IS THAT? 32 00:01:01,564 --> 00:01:02,731 DISGUSTING CRAP! 33 00:01:02,731 --> 00:01:03,931 YOU'RE DONE! I'M DONE? 34 00:01:03,931 --> 00:01:06,331 I'M NOT IN DENIAL! YES, YOU ARE! 35 00:01:06,331 --> 00:01:08,664 SHUT THE PLACE DOWN! GET OUT OF HERE! 36 00:01:08,664 --> 00:01:10,264 (Gordon) THAT IS AMAZING! 37 00:01:10,264 --> 00:01:11,898 [sobbing] I CAN'T TAKE ANYMORE! 38 00:01:11,898 --> 00:01:14,898 I JUST CAN'T THANK YOU ENOUGH. 39 00:01:18,198 --> 00:01:19,698 (announcer) HAMPDEN, MARYLAND, 40 00:01:19,698 --> 00:01:22,931 A PROUD COMMUNITY LOCATED JUST OUTSIDE OF BALTIMORE, 41 00:01:22,931 --> 00:01:26,098 AND HOME TO CAFE HON, A RESTAURANT WHOSE NAME 42 00:01:26,098 --> 00:01:28,764 HAS SPECIAL MEANING TO THE LOCAL POPULATION. 43 00:01:28,764 --> 00:01:30,198 AND WHAT'S YOUR NAME, HON? 44 00:01:30,198 --> 00:01:31,764 "HON" IS A TERM OF ENDEARMENT. 45 00:01:31,764 --> 00:01:33,464 WHEN YOU'RE BEING FRIENDLY, THAT'S WHAT YOU SAY. 46 00:01:33,464 --> 00:01:34,931 YOU SAY "HON." 47 00:01:34,931 --> 00:01:36,598 BALTIMORE PEOPLE LOVE THE WORD "HON"--IT'S THEIR WORD. 48 00:01:36,598 --> 00:01:38,098 HERE YOU ARE, HON. 49 00:01:38,098 --> 00:01:41,064 (announcer) OPENED BY ENTREPRENEUR DENISE WHITING IN 1992, 50 00:01:41,064 --> 00:01:46,064 CAFE HON QUICKLY BECAME A LOCAL LANDMARK. 51 00:01:46,064 --> 00:01:50,264 CAFE HON HUGS YOU WHEN YOU GET HERE. 52 00:01:50,264 --> 00:01:51,731 IT'S JUST FOOD, FAMILY, AND FUN. 53 00:01:51,731 --> 00:01:54,231 (announcer) WITH HER BUSINESS DOING WELL, 54 00:01:54,231 --> 00:01:56,531 DENISE DECIDED TO CAPITALIZE ON BALTIMORE'S LOVE AFFAIR 55 00:01:56,531 --> 00:01:57,531 WITH THE WORD "HON." 56 00:01:57,531 --> 00:02:00,698 SHE NOT ONLY TRADEMARKED "CAFE HON," 57 00:02:00,698 --> 00:02:02,798 BUT THE WORD "HON" AS WELL. 58 00:02:02,798 --> 00:02:04,531 DENISE WANTED TO MAKE MONEY. 59 00:02:04,531 --> 00:02:06,364 SHE WANTED TO SELL HER MUGS, 60 00:02:06,364 --> 00:02:09,831 HER T-SHIRTS, HER LITTLE KNICKKNACK THINGS, 61 00:02:09,831 --> 00:02:11,664 AND IT BACKFIRED. 62 00:02:11,664 --> 00:02:13,764 DENISE WHITING, THE OWNER OF CAFE HON, 63 00:02:13,764 --> 00:02:15,531 SHE SAID SHE WOULD  GO AFTER ANYONE 64 00:02:15,531 --> 00:02:17,264 THAT USES  THE WORD "HON." 65 00:02:17,264 --> 00:02:18,564 DENISE HAD BALTIMORE BEHIND HER. 66 00:02:18,564 --> 00:02:21,231 AND THEN SHE ANNOUNCED THAT SHE TRADEMARKED "HON," 67 00:02:21,231 --> 00:02:25,231 AND THAT TICKED OFF A BIG PORTION OF BALTIMORE. 68 00:02:26,831 --> 00:02:30,698 THIS THING GETS SPUN IN THIS CRAZY WAY. 69 00:02:30,698 --> 00:02:33,631 THEY LAUNCH A BOYCOTT ON THE RESTAURANT. 70 00:02:33,631 --> 00:02:35,664 I MEAN, NOW I'M THE VILLAIN. 71 00:02:35,664 --> 00:02:36,931 I'M THE BAD PERSON. 72 00:02:36,931 --> 00:02:39,564 [yawns] 73 00:02:39,564 --> 00:02:40,964 (Greg) SINCE THE WHOLE "HON" CONTROVERSY, 74 00:02:40,964 --> 00:02:42,864 THERE HAS BEEN A DECLINE IN BUSINESS. 75 00:02:42,864 --> 00:02:46,431 IT'S, YOU KNOW, DROPPED DRAMATICALLY. 76 00:02:46,431 --> 00:02:48,398 SINCE ALL THIS HAS STARTED, DENISE HAS TAKEN OUT 77 00:02:48,398 --> 00:02:50,464 HER FRUSTRATION ON HER STAFF. 78 00:02:50,464 --> 00:02:52,298 OH, COME ON. REALLY? 79 00:02:52,298 --> 00:02:53,998 WHAT IS THIS SUPPOSED TO BE? 80 00:02:53,998 --> 00:02:55,964 SHE CAN BE VERY HARSH. 81 00:02:55,964 --> 00:02:57,264 I'M SURPRISED THAT I HAVE ANYONE LEFT 82 00:02:57,264 --> 00:02:58,264 IN THE KITCHEN, TO BE HONEST. 83 00:02:58,264 --> 00:03:00,431 I WANT YOU TO GO DOWNSTAIRS 84 00:03:00,431 --> 00:03:01,598 AND I WANT YOU  TO GET ME A ROLL 85 00:03:01,598 --> 00:03:04,698 OF PAPER TOWELS THAT ARE PERFORATED! 86 00:03:04,698 --> 00:03:07,398 THERE'S ONE WAY TO DO IT HERE: MY WAY. 87 00:03:07,398 --> 00:03:08,664 WHAT'S THIS, DOTTIE? 88 00:03:08,664 --> 00:03:09,998 WHY IS IT SITTING THERE? 89 00:03:09,998 --> 00:03:12,331 IS THIS FOR SOMETHING? 90 00:03:12,331 --> 00:03:15,564 WHEN WE HAVE SOMEBODY THAT'S NOT ABLE TO LEAD US, 91 00:03:15,564 --> 00:03:17,898 WE'RE SERVING TERRIBLE FOOD AND IT SUCKS. 92 00:03:21,898 --> 00:03:22,898 NO. [laughs] 93 00:03:22,898 --> 00:03:24,664 IT'S PRETTY MUCH BEEN HELL. 94 00:03:24,664 --> 00:03:26,131 SHE'S NOT HELPING IN THE KITCHEN. 95 00:03:26,131 --> 00:03:27,298 SHE DOESN'T EVEN KNOW WHAT SHE'S DOING. 96 00:03:27,298 --> 00:03:28,598 SHE'S GONNA RUN US DOWN TO THE GROUND, 97 00:03:28,598 --> 00:03:29,864 AND IF CHEF RAMSAY DOESN'T COME IN, 98 00:03:29,864 --> 00:03:31,431 WE'RE SCREWED. WE REALLY ARE. 99 00:03:31,431 --> 00:03:34,064 I'M DONE. I'LL GO BROKE AT THIS RATE. 100 00:03:34,064 --> 00:03:36,964 IT'S NOT FAIR AND IT'S NOT RIGHT 101 00:03:36,964 --> 00:03:41,031 THAT THESE ANONYMOUS PEOPLE THAT ARE OUT THERE 102 00:03:41,031 --> 00:03:45,531 TRASHING YOUR BUSINESS AND PEOPLE ARE LISTENING. 103 00:03:45,531 --> 00:03:47,798 IS THIS WHAT I'M SUPPOSED TO KEEP DOING? 104 00:03:47,798 --> 00:03:50,631 AM I SUPPOSED TO KEEP FIGHTING FOR WHAT I BELIEVE IN? 105 00:03:50,631 --> 00:03:54,631 FOR WHAT I'VE SPENT 20 YEARS OF MY LIFE JUST BUILDING? 106 00:03:59,431 --> 00:04:01,898 (announcer) AFTER LEARNING OF THE "HON" SCANDAL, 107 00:04:01,898 --> 00:04:03,731 CHEF RAMSAY STOPS BY A LOCAL RADIO STATION 108 00:04:03,731 --> 00:04:06,731 HOPING TO GET A BETTER UNDERSTANDING 109 00:04:06,731 --> 00:04:08,864 AS TO WHY THE COMMUNITY HAS TURNED ITS BACK 110 00:04:08,864 --> 00:04:10,264 ON THIS RESTAURANT. 111 00:04:10,264 --> 00:04:12,564 (JoJo)  TODAY'S BEST MUSIC,  MIX 106.5. 112 00:04:12,564 --> 00:04:14,298 HAVE THE BEST DAY EVER. WE'LL SEE YOU TOMORROW MORNING. 113 00:04:14,298 --> 00:04:16,198 IT'S JOJO AND REAGAN. ALL RIGHT, THAT'S A WRAP. 114 00:04:16,198 --> 00:04:18,531 MORNING, GUYS.  (JoJo)  HEY, HOW ARE YOU? 115 00:04:18,531 --> 00:04:20,731 HEY, IS THIS A GOOD TIME?  YES, ABSOLUTELY. 116 00:04:20,731 --> 00:04:21,764 HOW ARE YOU? I'M REAGAN. 117 00:04:21,764 --> 00:04:22,764 REAGAN. GOOD TO SEE YOU, MAN, 118 00:04:22,764 --> 00:04:25,098 HI, JOJO. JOJO, GOOD TO SEE YOU. 119 00:04:25,098 --> 00:04:26,931 HI, I'M SARAH. SARAH, NICE TO SEE YOU ALL. 120 00:04:26,931 --> 00:04:28,431 GOOD TO MEET YOU. LIKEWISE. 121 00:04:28,431 --> 00:04:30,298 UM, THANKS FOR GIVING A COUPLE MINUTES 122 00:04:30,298 --> 00:04:32,331 OF YOUR VALUABLE TIME.  (Reagan)  ABSOLUTELY. 123 00:04:32,331 --> 00:04:35,198 I'M DYING TO FIND OUT, IN TERMS OF A REPUTATION, 124 00:04:35,198 --> 00:04:36,464 CAFE HON. 125 00:04:36,464 --> 00:04:39,531 HOW IS THE FOOD, REAGAN? 126 00:04:39,531 --> 00:04:42,264 WELL, I'VE ONLY EATEN THERE TWO OR THREE TIMES, 127 00:04:42,264 --> 00:04:44,731 BUT THE FOOD IS ON THE BACKBURNER. 128 00:04:44,731 --> 00:04:46,331 WHY?  WHEN YOU TALK  ABOUT CAFE HON, 129 00:04:46,331 --> 00:04:47,931 TALK ABOUT DENISE WHITING. 130 00:04:47,931 --> 00:04:50,331 SHE TRADEMARKED THE TERM "HON," 131 00:04:50,331 --> 00:04:53,131 WHICH IS A CULTURAL ICON IN BALTIMORE. 132 00:04:53,131 --> 00:04:55,098 I MEAN, IT'S-- IT'S A TERM OF ENDEARMENT. 133 00:04:55,098 --> 00:04:56,431 LOCALLY? LOCALLY. 134 00:04:56,431 --> 00:04:58,898 IT'S HUGE IN THIS COMMUNITY.  I MEAN, IT JUST-- 135 00:04:58,898 --> 00:05:01,064 IT REPRESENTS FRIENDLINESS, JUST, WELCOMING-- 136 00:05:01,064 --> 00:05:04,231 "HON" IS A WORD THAT WAS IN OUR VOCABULARY 137 00:05:04,231 --> 00:05:07,364 IN BALTIMORE LONG BEFORE IT WAS PART OF 138 00:05:07,364 --> 00:05:08,931 A RESTAURANT NAME.  SHE WENT TO A NEWSPAPER 139 00:05:08,931 --> 00:05:11,864 AND SAID, "I OWN IT." I OWN THE WORD. 140 00:05:11,864 --> 00:05:13,264 LOCALLY,  EVERYONE'S HAPPY 141 00:05:13,264 --> 00:05:14,398 WITH THE NAME OF THE RESTAURANT, 142 00:05:14,398 --> 00:05:16,031 BUT THEY JUST WEREN'T HAPPY WITH HER 143 00:05:16,031 --> 00:05:17,631 TRYING TO OWN SOMETHING THAT BELONGED TO THE TOWN 144 00:05:17,631 --> 00:05:19,364 AS OPPOSED TO HER, RIGHT?  (JoJo)  SURE. 145 00:05:19,364 --> 00:05:21,898 SHE WAS THREATENING BUSINESSES WITH LAWSUITS. 146 00:05:21,898 --> 00:05:23,898 LAWSUITS? I MEAN, IT WENT THAT FAR? 147 00:05:23,898 --> 00:05:25,664 SHE HAD HAD, APPARENTLY, YOU KNOW, 148 00:05:25,664 --> 00:05:27,631 THROWN OUT SOME CEASE-AND-DESIST LETTERS 149 00:05:27,631 --> 00:05:28,864 TO PEOPLE WHO WERE USING IT. 150 00:05:28,864 --> 00:05:31,598 SHE DEMANDED LEGAL FEES FROM SOMEBODY 151 00:05:31,598 --> 00:05:33,598 THAT WAS MAKING TOURIST STUFF 152 00:05:33,598 --> 00:05:34,964 WITH JUST THE WORD "HON" ON IT. 153 00:05:34,964 --> 00:05:36,998 THAT DIDN'T SAY  "CAFE HON." OH, DEAR. 154 00:05:36,998 --> 00:05:38,698 WHAT'S THE FEELING NOW? 155 00:05:38,698 --> 00:05:40,231 HAS THE BUSINESS SUFFERED ON THE BACK OF THAT? 156 00:05:40,231 --> 00:05:42,664 THE PEOPLE WHO WERE MOST OFFENDED WERE THE PEOPLE 157 00:05:42,664 --> 00:05:44,198 IN THAT IMMEDIATE NEIGHBORHOOD. 158 00:05:44,198 --> 00:05:45,831 YEAH, I MEAN, SHE'S ALMOST BECOME THE ANTI-HON. 159 00:05:45,831 --> 00:05:48,164 YES.  WOW. 160 00:05:48,164 --> 00:05:49,464 WELL, THANK YOU FOR THE INSIGHT. 161 00:05:49,464 --> 00:05:51,164 YEAH, I'M HERE TO HELP TURN THAT PLACE AROUND. 162 00:05:51,164 --> 00:05:53,164 LET'S TURN IT AROUND. YEAH, BUT IT'S GONNA BE-- 163 00:05:53,164 --> 00:05:54,898 LET ME SAY, WE'VE GOT OUR WORK CUT OUT ALREADY, 164 00:05:54,898 --> 00:05:56,298 AND I HAVEN'T EVEN BEEN TO THE RESTAURANT YET. 165 00:05:56,298 --> 00:05:57,831 I HAVEN'T EVEN TASTED THE FOOD YET.  YEAH. 166 00:05:57,831 --> 00:06:00,431 THANK YOU. GOOD TO SEE YOU. 167 00:06:00,431 --> 00:06:01,931 THANK YOU, HON. GOOD TO SEE YOU, TOO. 168 00:06:01,931 --> 00:06:03,398 GOOD TO SEE YOU. PLEASURE. 169 00:06:03,398 --> 00:06:04,964 LIKEWISE.  DO YOU KNOW HOW TO  FIND THE RESTAURANT? 170 00:06:04,964 --> 00:06:06,631 IT'S A BIG, PINK FLAMINGO. YOU CAN'T MISS IT. 171 00:06:06,631 --> 00:06:08,764 SAY THAT AGAIN. WHAT, LIKE A-- 172 00:06:08,764 --> 00:06:10,198 IT'S A BIG, PINK FLAMINGO ON THE OUTSIDE. 173 00:06:10,198 --> 00:06:13,131 LIKE A FULL-SIZE FLAMINGO? OH, NO, NO. 174 00:06:13,131 --> 00:06:14,264 (JoJo)  BIGGER THAN FULL-SIZE. 175 00:06:14,264 --> 00:06:16,731 UH, 60 FEET OR SO? OH, COME ON. 176 00:06:16,731 --> 00:06:18,064 (Sarah)  NO, SERIOUSLY. 177 00:06:18,064 --> 00:06:19,364 (Gordon)  SO LOOK FOR  A PINK FLAMINGO? 178 00:06:19,364 --> 00:06:22,731 THANK YOU. TAKE CARE. 179 00:06:27,164 --> 00:06:31,431 A RESTAURANT WITH A FLAMINGO... 180 00:06:34,298 --> 00:06:38,031 HOLY MACKEREL. LOOK AT THE SIZE OF THAT THING. 181 00:06:38,031 --> 00:06:40,064 WOW. 182 00:06:40,064 --> 00:06:41,731 ARE YOU SERIOUS? LOOK AT THAT. 183 00:06:41,731 --> 00:06:45,664 WELL, WELL,  WELL, WELL, WELL. 184 00:06:45,664 --> 00:06:47,331 HEY, HOW ARE YOU? HELLO. 185 00:06:47,331 --> 00:06:48,698 HELLO. HELLO, CHEF RAMSAY. 186 00:06:48,698 --> 00:06:50,231 HOW ARE YOU? WELCOME TO CAFE HON. 187 00:06:50,231 --> 00:06:52,298 MY NAME'S DEBORAH HARRIS, MANAGER. DEBORAH, NICE TO SEE YOU. 188 00:06:52,298 --> 00:06:54,964 WHAT IS THAT GREASY... [laughing] I JUST MADE A DESSERT. 189 00:06:54,964 --> 00:06:57,331 IT'S WHIPPED CREAM. WHIPPED CREAM? THANK YOU FOR THAT. 190 00:06:57,331 --> 00:06:58,398 I'M SORRY. 191 00:06:58,398 --> 00:06:59,664 I WAS JUST SO EXCITED TO SEE HIM, 192 00:06:59,664 --> 00:07:01,164 I DIDN'T EVEN THINK ABOUT WASHING 193 00:07:01,164 --> 00:07:03,664 THAT WHIPPED CREAM OFF. 194 00:07:03,664 --> 00:07:04,964 HOW LONG HAVE YOU BEEN THE MANAGER? 195 00:07:04,964 --> 00:07:07,698 I HAVE BEEN HERE 13 YEARS. OH, WOW. WOW, WOW, WOW. 196 00:07:07,698 --> 00:07:09,531 WELL, YOU AND I ARE GOING TO TALK LATER ANYWAY. 197 00:07:09,531 --> 00:07:11,364 YES. UM, CAN I MEET THE OWNER? CAN I HAVE A QUICK WORD? 198 00:07:11,364 --> 00:07:12,464 SURE! PLEASE, THANK YOU. 199 00:07:12,464 --> 00:07:13,831 LYNN, I NEED DENISE. 200 00:07:13,831 --> 00:07:15,431 THEY'RE WAITING FOR YOU. THEY'RE WAITING FOR ME? 201 00:07:15,431 --> 00:07:16,531 YES. OH, OKAY. 202 00:07:16,531 --> 00:07:18,064 OH, THIS MUST BE... 203 00:07:18,064 --> 00:07:19,964 (Debbie)  I'D LIKE YOU  TO MEET CHEF RAMSAY. 204 00:07:19,964 --> 00:07:21,164 HOW ARE YOU? GREAT. 205 00:07:21,164 --> 00:07:22,898 NICE TO SEE YOU. VERY NICE TO SEE YOU. 206 00:07:22,898 --> 00:07:25,164 UM, LET'S GO SOMEWHERE QUIET, SHALL WE, AND CATCH UP. OKAY, SURE. 207 00:07:25,164 --> 00:07:27,264 SPEND A COUPLE OF MINUTES... 208 00:07:27,264 --> 00:07:28,864 DENISE IS GONNA NOT-- SHE'S NOT GONNA BE HERSELF. 209 00:07:28,864 --> 00:07:30,931 I BELIEVE SHE'S GOING TO PRETEND TO BE 210 00:07:30,931 --> 00:07:32,264 THAT PERFECT LITTLE DARLING, 211 00:07:32,264 --> 00:07:36,531 AND I HOPE THAT GORDON RAMSAY REALLY CAN SEE THROUGH 212 00:07:36,531 --> 00:07:38,131 ANY FACADE SHE WILL PUT UP. 213 00:07:38,131 --> 00:07:41,798 YOU LOOK UNHAPPY. 214 00:07:41,798 --> 00:07:44,198 [whimpering] MM-HMM. COME ON. 215 00:07:44,198 --> 00:07:47,298 I KNOW. WHY ARE YOU-- WHY ARE YOU UPSET? 216 00:07:49,231 --> 00:07:51,931 I MEAN, BUSINESS PRETTY MUCH 217 00:07:51,931 --> 00:07:54,764 WAS HALF OF WHAT IT WAS LAST YEAR. 218 00:07:54,764 --> 00:07:57,631 I'VE TAKEN EVERYTHING I HAVE AND PUT IT IN HERE. 219 00:07:57,631 --> 00:07:59,198 I MEAN, I COMPLETELY EVAPORATED 220 00:07:59,198 --> 00:08:01,798 MY SMALL I.R.A. THAT I HAD. 221 00:08:01,798 --> 00:08:04,531 I SOLD A HOUSE. EVERYTHING'S GONE INTO HERE. 222 00:08:04,531 --> 00:08:07,998 MY LAST $10,000 WENT IN TWO WEEKS AGO. 223 00:08:07,998 --> 00:08:09,164 OH, MY GOD. 224 00:08:09,164 --> 00:08:10,764 I JUST DIDN'T KNOW WHAT TO DO ANYMORE. 225 00:08:10,764 --> 00:08:14,798 SO WHAT HAPPENED? HOW DID IT START GOING BADLY? 226 00:08:14,798 --> 00:08:17,098 THE PROBLEM IS I FEDERALLY REGISTERED 227 00:08:17,098 --> 00:08:19,631 THE "HON" AS A TRADEMARK... RIGHT. 228 00:08:19,631 --> 00:08:20,864 UH, YEARS AGO. 229 00:08:20,864 --> 00:08:25,198 SOMEBODY PICKS UP THAT I FEDERALLY REGISTERED "HON" 230 00:08:25,198 --> 00:08:29,064 AND STARTS SAYING  THAT I HAVE 231 00:08:29,064 --> 00:08:32,398 STOLEN SOMETHING FROM THE CITY OF BALTIMORE. 232 00:08:32,398 --> 00:08:34,731 RIGHT. 233 00:08:34,731 --> 00:08:36,964 THE NEWSPAPERS, RADIO, TELEVISION. 234 00:08:36,964 --> 00:08:40,231 THEY'VE BELITTLED, DEMEANED-- 235 00:08:40,231 --> 00:08:43,531 I HAVE PEOPLE SCREAM AT ME FROM ACROSS THE STREET 236 00:08:43,531 --> 00:08:44,564 JUST HORRIBLE THINGS. 237 00:08:44,564 --> 00:08:45,731 IT'S GOT THAT BAD?  OH, YEAH. 238 00:08:45,731 --> 00:08:48,731 I MEAN, I WAS AFRAID FOR MY LIFE. 239 00:08:48,731 --> 00:08:50,898 YOU FELT THAT THREATENED? YEAH. 240 00:08:50,898 --> 00:08:52,431 FOR YOUR LIFE? YEAH. 241 00:08:52,431 --> 00:08:54,498 WHAT?  DEATH THREATS? 242 00:08:54,498 --> 00:08:56,498 WELL, PEOPLE WISHING ME DEAD. 243 00:08:56,498 --> 00:09:00,898 WHY WOULD THEY WANT TO BE SO VICIOUS TO YOU? 244 00:09:00,898 --> 00:09:02,731 THEY DON'T KNOW ME. 245 00:09:02,731 --> 00:09:04,864 I FIND IT HARD TO BELIEVE THAT IT'S JUST BECAUSE 246 00:09:04,864 --> 00:09:07,298 YOU REGISTERED THE WORD "HON." 247 00:09:07,298 --> 00:09:09,264 AND YOU'VE DONE NOTHING ELSE? NOTHING ELSE. 248 00:09:09,264 --> 00:09:12,031 THERE'S NOTHING ELSE THAT MANAGED TO PISS OFF 249 00:09:12,031 --> 00:09:13,798 ANYBODY ELSE? 250 00:09:13,798 --> 00:09:15,898 I'M--I'M NOT AWARE OF ANYTHING ELSE I'VE DONE. 251 00:09:15,898 --> 00:09:18,198 DID YOU NOT SUE ANYONE? I NEVER SUED ANYBODY. 252 00:09:18,198 --> 00:09:19,764 YOU DIDN'T SUE ANYBODY? NO. 253 00:09:19,764 --> 00:09:23,598 DID YOU THREATEN TO SUE ANYBODY? NO. 254 00:09:23,598 --> 00:09:27,631 I'VE DONE MY HOMEWORK BEFORE I GOT HERE. 255 00:09:27,631 --> 00:09:28,631 I DID-- I--YOU KNOW WHAT? 256 00:09:28,631 --> 00:09:30,231 SEE, YOU'RE NOT BEING FAIR NOW. 257 00:09:30,231 --> 00:09:32,298 WELL, I DID A CEASE-AND-DESIST. 258 00:09:32,298 --> 00:09:34,264 YOU DID... I DID-- 259 00:09:34,264 --> 00:09:36,398 ENFORCE A LEGAL LETTER 260 00:09:36,398 --> 00:09:39,631 THREATENING TO SUE SOMEONE USING THAT. 261 00:09:39,631 --> 00:09:42,864 NOW, YOU'VE BEEN VERY DEVIOUS. 262 00:09:42,864 --> 00:09:44,631 UM... YOU KNOW-- 263 00:09:44,631 --> 00:09:45,831 I'M TRYING TO GET TO THE BOTTOM OF IT, 264 00:09:45,831 --> 00:09:47,331 BUT I'M NOT GONNA EXTRACT BLOOD OUT OF A STONE. 265 00:09:47,331 --> 00:09:48,331 I WANT TO WORK WITH YOU, 266 00:09:48,331 --> 00:09:49,898 BUT YOU MAKE IT VERY DIFFICULT FOR ME 267 00:09:49,898 --> 00:09:53,198 WHEN YOU DON'T TELL ME THE TRUTH. 268 00:09:53,198 --> 00:09:54,398 (announcer) COMING UP... 269 00:09:54,398 --> 00:09:56,798 GORDON SEES THE DARK SIDE OF DENISE. 270 00:09:56,798 --> 00:09:58,998 COULD I HAVE EVERYBODY'S ATTENTION? 271 00:09:58,998 --> 00:10:00,398 YOU KNOW, I GOT THREE STEAKS SITTING HERE. 272 00:10:00,398 --> 00:10:02,464 I REALLY DON'T CARE, GREG. 273 00:10:02,464 --> 00:10:04,131 (announcer) AND WHEN SHE PUSHES THE STAFF TOO FAR... 274 00:10:04,131 --> 00:10:06,064 OH, GOD, WE'RE ALL GOING TO GET FIRED RIGHT NOW! 275 00:10:06,064 --> 00:10:07,498 (announcer) THEY START PUSHING BACK. 276 00:10:07,498 --> 00:10:09,164 YOU'RE A RUDE BITCH AND I'M TIRED OF IT. 277 00:10:09,164 --> 00:10:12,164 PEOPLE DON'T LIKE YOU. 278 00:10:17,731 --> 00:10:20,264 (announcer) AFTER BEING DISAPPOINTED BY DENISE'S COVER-UP 279 00:10:20,264 --> 00:10:23,630 OF THE PR PROBLEMS AT CAFE HON... 280 00:10:23,630 --> 00:10:24,897 TIME FOR LUNCH. 281 00:10:24,897 --> 00:10:26,897 (announcer) GORDON CAN NOW BEGIN TO FOCUS 282 00:10:26,897 --> 00:10:27,964 ON THE FOOD. 283 00:10:27,964 --> 00:10:30,297 HELLO. HELLO, CHEF. 284 00:10:30,297 --> 00:10:31,997 AND THIS IS? HI, I'M JANET. 285 00:10:31,997 --> 00:10:33,264 JANET, NICE TO SEE YOU, DARLING. 286 00:10:33,264 --> 00:10:34,964 HOW LONG HAVE YOU BEEN HERE? ALMOST 20 YEARS. 287 00:10:34,964 --> 00:10:36,930 20 YEARS, WOW. AND THIS IS? HI, LYNN. 288 00:10:36,930 --> 00:10:38,264 LYNN. NICE TO SEE YOU, DARLING. MM-HMM. 289 00:10:38,264 --> 00:10:39,864 HOW LONG HAVE YOU BEEN HERE? EIGHT YEARS. 290 00:10:39,864 --> 00:10:40,729 WOW, LOOK AT YOU. CHEF RAMSAY. 291 00:10:40,729 --> 00:10:42,029 AND THIS IS? AMANDA. 292 00:10:42,029 --> 00:10:44,229 AMANDA, LOVE THE HAIR. BEAUTIFUL. THANK YOU. 293 00:10:44,229 --> 00:10:45,262 [laughs] NICE TO SEE YOU. 294 00:10:45,262 --> 00:10:47,062 I DO THIS MYSELF IN THE BATHROOM. 295 00:10:47,062 --> 00:10:48,095 WOW. WOW, WOW. 296 00:10:48,095 --> 00:10:49,662 THE KEY IS HAIRSPRAY. 297 00:10:49,662 --> 00:10:51,629 HAIRSPRAY, HAIRSPRAY, HAIRSPRAY. 298 00:10:51,629 --> 00:10:53,229 EXCELLENT. ENJOY YOUR LUNCH. 299 00:10:53,229 --> 00:10:56,295 THANK YOU  VERY MUCH, INDEED. 300 00:10:57,395 --> 00:10:59,329 WOW. OOF. 301 00:10:59,329 --> 00:11:00,429 AMANDA? 302 00:11:00,429 --> 00:11:02,062 SORRY, DARLING. TWO SECONDS? YES, CHEF. 303 00:11:02,062 --> 00:11:04,395 WHO IS THAT ON THE FRONT COVER THERE? THAT'S DENISE. 304 00:11:04,395 --> 00:11:06,429 IS THAT DENISE?  YES, THAT'S DENISE 305 00:11:06,429 --> 00:11:08,062 LOOKING "HONDERFUL." 306 00:11:08,062 --> 00:11:09,462 LOOKING WONDERFUL? "HONDERFUL." 307 00:11:09,462 --> 00:11:11,229 OH, "HONDERFUL." SORRY. 308 00:11:11,229 --> 00:11:13,429 WOW. 309 00:11:13,429 --> 00:11:15,995 DENISE THINKS THAT SHE'S A ROCK STAR. 310 00:11:17,595 --> 00:11:19,862 EVERYTHING'S JUST IN-YOUR-FACE DENISE. 311 00:11:19,862 --> 00:11:22,062 UM, RIGHT, WHAT WOULD YOU RECOMMEND? 312 00:11:22,062 --> 00:11:23,162 THE BIG BAY CLUB. 313 00:11:23,162 --> 00:11:24,729 IT HAS OUR SHRIMP SALAD AND CRAB CAKE. 314 00:11:24,729 --> 00:11:26,395 WELL, LET'S START OFF  WITH THAT, SHALL WE? 315 00:11:26,395 --> 00:11:27,629 MM-HMM. OKAY. 316 00:11:27,629 --> 00:11:29,629 AND I'LL GO FOR THE "MUCH BETTER... 317 00:11:29,629 --> 00:11:31,262 D'N MOM'S"?  "MUCH BETTER  THAN MOM'S MEATLOAF." 318 00:11:31,262 --> 00:11:32,862 AS IN BETTER THAN MOM'S AT HOME? 319 00:11:32,862 --> 00:11:34,062 YEAH, THAN YOUR OWN MOM. 320 00:11:34,062 --> 00:11:36,862 WOW, OKAY, GREAT. WHAT ELSE? 321 00:11:36,862 --> 00:11:38,629 I'VE GOTTA GO FOR THE "BOMBER" FISH AND CHIPS. 322 00:11:38,629 --> 00:11:40,729 IT'S "BAWLMER." 323 00:11:40,729 --> 00:11:41,895 BOMBER. BAWLMER. 324 00:11:41,895 --> 00:11:43,495 BOMBER. BAWL--BAWLMER. 325 00:11:43,495 --> 00:11:45,095 SO IT'S SORT OF LIKE "BALTIMORE." AH. 326 00:11:45,095 --> 00:11:46,729 SO YOU'RE  SAYING IT QUICKLY. 327 00:11:46,729 --> 00:11:48,462 BAWLMER. BOMBER. 328 00:11:48,462 --> 00:11:50,662 IT'S BAWLMER-ESE. IT'S BELANESE? 329 00:11:50,662 --> 00:11:53,095 BAWL--BAWLMER-ESE. OH, BAWLMER-ESE. RIGHT. 330 00:11:53,095 --> 00:11:54,395 SAY THE WORD "BAWLMER." BAWLMER. 331 00:11:54,395 --> 00:11:55,595 YES. 332 00:11:55,595 --> 00:11:57,029 THANK YOU, "HAHN." 333 00:11:57,029 --> 00:11:58,795 HON. "HOHN." 334 00:11:58,795 --> 00:12:00,095 "HAHN." 335 00:12:00,095 --> 00:12:01,162 HON. "HOHN." 336 00:12:01,162 --> 00:12:02,162 "HONE." HON. 337 00:12:02,162 --> 00:12:03,762 HON. HON. HON. 338 00:12:03,762 --> 00:12:06,129 SHORT FOR "HONEY." HONEY, LOVELY. 339 00:12:06,129 --> 00:12:07,995 AMAZING.  THANK YOU, "HAHN." 340 00:12:07,995 --> 00:12:10,595 HON. HON. HON. 341 00:12:10,595 --> 00:12:12,829 FISH AND CHIPS, MEATLOAF, OKAY. 342 00:12:12,829 --> 00:12:15,095 NOW IT'S IN THE KITCHEN'S HANDS. 343 00:12:15,095 --> 00:12:16,495 OKAY, AND THAT'S FOR CHEF. 344 00:12:16,495 --> 00:12:18,029 ALL RIGHT, LET'S DO IT. 345 00:12:18,029 --> 00:12:19,762 ALL RIGHT, WE CAN GO ON THE BIG BAY. 346 00:12:19,762 --> 00:12:21,062 YOU KNOW, I USED TO JUST SAY, YOU KNOW, 347 00:12:21,062 --> 00:12:22,629 "SERVE GOOD FOOD AND THE PEOPLE WILL COME." 348 00:12:22,629 --> 00:12:24,295 THIS IS WHAT IT SHOULD ALWAYS TASTE LIKE. 349 00:12:24,295 --> 00:12:25,295 THIS IS PERFECT. 350 00:12:25,295 --> 00:12:26,662 WELL, WE CONTINUE 351 00:12:26,662 --> 00:12:28,395 TO SERVE GOOD FOOD, BUT THE PEOPLE DON'T COME. 352 00:12:28,395 --> 00:12:29,862 (Greg)  BIG BAY. IS THAT MY BIG BAY? 353 00:12:29,862 --> 00:12:31,262 MM-HMM.  YES. 354 00:12:31,262 --> 00:12:34,395 ARE YOU TAKING THAT OR YOU WANT ME TO TAKE IT? GO AHEAD. 355 00:12:34,395 --> 00:12:35,462 TOWER OF SEAFOOD. 356 00:12:35,462 --> 00:12:37,795 HOLY MACKEREL. 357 00:12:37,795 --> 00:12:39,595 BIG BAY CLUB. 358 00:12:39,595 --> 00:12:40,895 WHAT'S IN THERE? 359 00:12:40,895 --> 00:12:41,962 THIS IS A LAYER OF SHRIMP SALAD, 360 00:12:41,962 --> 00:12:43,195 A LAYER OF LUMP CRAB CAKE... 361 00:12:43,195 --> 00:12:44,929 MM-HMM. BACON, AND LETTUCE AND TOMATO. 362 00:12:44,929 --> 00:12:47,262 THANK YOU. 363 00:12:47,262 --> 00:12:49,829 HOW THE HELL DO YOU START EATING 364 00:12:49,829 --> 00:12:51,729 A SANDWICH THIS WIDE? I MEAN, HONESTLY. 365 00:12:51,729 --> 00:12:56,029 SQUISH IT A LITTLE BIT AND... 366 00:12:56,029 --> 00:12:57,329 [sighs] I SURRENDER. 367 00:12:57,329 --> 00:13:01,062 I'M GOING TO BREAK IT DOWN. 368 00:13:01,062 --> 00:13:05,229 DECONSTRUCT IT. 369 00:13:05,229 --> 00:13:07,062 MMM, WOW. 370 00:13:07,062 --> 00:13:08,562 THE CRAB IS DELICIOUS. 371 00:13:08,562 --> 00:13:12,695 IT'S A VERY PLEASANT SURPRISE, LET ME TELL YOU. 372 00:13:12,695 --> 00:13:15,662 GOT THIS NICE LAYER OF CRAB 373 00:13:15,662 --> 00:13:20,629 AND THEN THESE STONE-COLD SHRIMP UNDERNEATH. 374 00:13:20,629 --> 00:13:21,662 HORRIBLE. AMANDA? 375 00:13:21,662 --> 00:13:23,095 GROSS. 376 00:13:23,095 --> 00:13:25,062 THIS BIT HERE, I MEAN, THEY TASTE LIKE 377 00:13:25,062 --> 00:13:27,362 THEY'RE A WEEK OLD. DO YOU MIND? 378 00:13:27,362 --> 00:13:30,929 GOD, THEY'RE GHASTLY. 379 00:13:30,929 --> 00:13:32,329 TASTE LIKE THE FRIDGE. 380 00:13:32,329 --> 00:13:33,595 IT DOES HAVE A WEIRD AFTERTASTE. 381 00:13:33,595 --> 00:13:35,595 IT'S A HORRIBLE AFTERTASTE. MM-HMM. 382 00:13:35,595 --> 00:13:37,295 (Gordon)  THEY ALMOST TASTE LIKE  THEY'RE TAINTED. 383 00:13:37,295 --> 00:13:39,595 YEAH. 384 00:13:39,595 --> 00:13:41,295 JUST A MESS. I'LL LEAVE THAT ONE DONE. 385 00:13:41,295 --> 00:13:44,529 OKAY, CHEF. 386 00:13:44,529 --> 00:13:46,229 HE SAID THE, UH-- HE SAID THE SHRIMP 387 00:13:46,229 --> 00:13:47,429 TASTE LIKE THEY HAD, LIKE, 388 00:13:47,429 --> 00:13:48,529 A WEIRD AFTERTASTE TO IT, LIKE THEY ALMOST 389 00:13:48,529 --> 00:13:49,695 TASTE LIKE... REALLY? 390 00:13:49,695 --> 00:13:50,995 THE REFRIGERATOR. WHAT'S THE MATTER? 391 00:13:50,995 --> 00:13:54,895 HMM. HE SAID THEY TASTE LIKE THEY'RE OLD. 392 00:13:54,895 --> 00:13:57,862 A LOT OF THE MENU ITEMS ARE CRAP. 393 00:13:57,862 --> 00:14:02,662 IT'S DENISE'S RECIPES. IT'S THE WAY SHE WANTS IT DONE. 394 00:14:02,662 --> 00:14:03,662 (Denise) I DON'T-- I DON'T UNDERSTAND. 395 00:14:03,662 --> 00:14:06,195 THIS IS PERFECT. 396 00:14:06,195 --> 00:14:07,395 DENISE NEVER THINKS SHE'S WRONG. 397 00:14:07,395 --> 00:14:09,129 THIS IS PERFECT. 398 00:14:09,129 --> 00:14:11,895 AND THAT'S HER BIGGEST DOWNFALL. 399 00:14:16,629 --> 00:14:17,829 NOPE. 400 00:14:17,829 --> 00:14:19,829 DENISE? 401 00:14:21,162 --> 00:14:22,629 (Denise)  IT'S GOOD ENOUGH. 402 00:14:22,629 --> 00:14:23,629 ARE WE HAPPY WITH THIS? I'M TAKING THIS, DENISE? 403 00:14:23,629 --> 00:14:25,029 JUST TAKE IT. 404 00:14:25,029 --> 00:14:26,462 DENISE DOES WHAT DENISE WANTS TO DO, 405 00:14:26,462 --> 00:14:27,995 AND SHE WON'T LISTEN TO ME. 406 00:14:27,995 --> 00:14:29,962 SHE WON'T LISTEN TO ANYONE ELSE. 407 00:14:29,962 --> 00:14:31,195 NO, IT SHOULDN'T HAVE GONE OUT LIKE THAT. 408 00:14:31,195 --> 00:14:32,195 IT'S--IT'S AGGRAVATING. 409 00:14:32,195 --> 00:14:34,162 OH, BOY. 410 00:14:34,162 --> 00:14:36,162 ENGLISH-STYLE FISH AND CHIPS. 411 00:14:36,162 --> 00:14:38,362 WOW, ENGLISH-STYLE. HOLY MACKEREL. 412 00:14:38,362 --> 00:14:40,362 HOUSE-CUT FRIES  FROM FRESH POTATOES. 413 00:14:40,362 --> 00:14:42,295 AND WHAT KIND  OF FISH IS IT? UH, CODFISH. 414 00:14:42,295 --> 00:14:43,462 CODFISH. MM-HMM. 415 00:14:43,462 --> 00:14:44,962 WOW. IS IT ME, 416 00:14:44,962 --> 00:14:47,595 OR IS EVERYTHING JUST GREASY? 417 00:14:47,595 --> 00:14:50,595 NO? YEAH. 418 00:14:50,595 --> 00:14:52,229 OKAY, GREAT. THANKS, DARLING. 419 00:14:52,229 --> 00:14:54,695 MM-HMM. THANK YOU. 420 00:14:54,695 --> 00:14:56,929 HORRIBLE. 421 00:14:56,929 --> 00:14:58,729 THE FRIES, THEY'RE NOT EVEN CRISPY. 422 00:14:58,729 --> 00:14:59,862 THEY'RE JUST FULL OF FAT. 423 00:14:59,862 --> 00:15:01,629 THE BATTER'S SOGGY. 424 00:15:01,629 --> 00:15:04,629 IT DOESN'T EVEN STICK TO THE FISH. 425 00:15:06,529 --> 00:15:08,462 IT'S DREADFUL. WHAT A SHAME. 426 00:15:08,462 --> 00:15:10,362 AMANDA?  IT'S DRY. 427 00:15:10,362 --> 00:15:12,695 THE FISH IS DRY? WELL, THE WHOLE BATTER 428 00:15:12,695 --> 00:15:14,029 JUST SORT OF-- IT ALMOST, LIKE, 429 00:15:14,029 --> 00:15:15,929 PEELS AWAY FROM IT. 430 00:15:15,929 --> 00:15:17,695 THOSE FRIES? WHAT A SHAME. 431 00:15:17,695 --> 00:15:19,262 YOU DON'T LIKE  THE FRIES? WELL, IT'S JUST ALL SOGGY. 432 00:15:19,262 --> 00:15:20,995 LOOK AT MY FINGERS.  YEAH. 433 00:15:20,995 --> 00:15:23,262 WHEN YOU HAVE FISH AND CHIPS, AND THE TASTIEST THING 434 00:15:23,262 --> 00:15:24,962 ON THE PLATE IS THE TARTAR SAUCE, 435 00:15:24,962 --> 00:15:27,229 IT'S A BIG DISAPPOINTMENT. I LOVE FISH AND CHIPS. 436 00:15:27,229 --> 00:15:28,562 WHAT A SHAME. 437 00:15:28,562 --> 00:15:30,795 WOW. SORRY, CHEF. 438 00:15:30,795 --> 00:15:33,329 THE COOKS ARE DOING THE BEST THAT THEY CAN 439 00:15:33,329 --> 00:15:35,495 WITH THE WAY THEY'VE BEEN TOLD TO DO THINGS, 440 00:15:35,495 --> 00:15:36,495 SO IT'S DENISE'S FAULT. 441 00:15:36,495 --> 00:15:37,495 WHAT'S WRONG? 442 00:15:37,495 --> 00:15:38,995 GREASY FISH. DRY. 443 00:15:38,995 --> 00:15:41,729 THE BATTER'S JUST FALLING OFF OF IT. 444 00:15:41,729 --> 00:15:43,795 AND HE SAID THE FRIES,  THEY WERE MUSHY.  REALLY? THAT'S WEIRD. 445 00:15:43,795 --> 00:15:45,295 AND HE SQUEEZED IT AND ALL THIS, LIKE, 446 00:15:45,295 --> 00:15:46,795 GREASE WAS ALL OVER HIS HAND. 447 00:15:46,795 --> 00:15:47,829 FRENCH FRIES, YOU KNOW, 448 00:15:47,829 --> 00:15:49,662 YOU GET SOME POTATOES THAT ARE ONE WAY 449 00:15:49,662 --> 00:15:51,062 AND THEN SOME POTATOES THAT ARE ANOTHER WAY. 450 00:15:51,062 --> 00:15:52,895 I'M HAVING A PROBLEM WITH THE CONSISTENCY 451 00:15:52,895 --> 00:15:54,395 OF THE POTATOES. 452 00:15:54,395 --> 00:15:56,229 I MEAN, IT'S JUST  MAKING ME CRAZY. 453 00:15:56,229 --> 00:15:57,862 (Debbie) RIGHT. 454 00:15:57,862 --> 00:15:59,129 (Denise)  DO YOU HAVE THE MEATLOAF? 455 00:15:59,129 --> 00:16:02,229 (Greg)  COMING UP. LIKE NOW. 456 00:16:02,229 --> 00:16:03,895 THANKS, LOVE. CHEF. 457 00:16:03,895 --> 00:16:06,162 GEEZ, AND THIS ONE IS? 458 00:16:06,162 --> 00:16:07,829 UM, THE MEATLOAF. THANK YOU. 459 00:16:07,829 --> 00:16:09,495 MUCH BETTER  THAN MOM'S MEATLOAF. 460 00:16:09,495 --> 00:16:10,695 THAT IS A VERY BOLD STATEMENT. 461 00:16:10,695 --> 00:16:12,595 THANK YOU. CHEF. 462 00:16:12,595 --> 00:16:16,962 IT'S LIKE A FLAMINGO TURD JUST LANDED ON MY PLATE. 463 00:16:16,962 --> 00:16:19,962 WOW. BROCCOLI'S RAW. 464 00:16:21,962 --> 00:16:24,462 THAT'S DREADFUL. WHAT A SHAME. 465 00:16:24,462 --> 00:16:26,362 DAMN. 466 00:16:26,362 --> 00:16:28,362 CHEF? DAMN, THAT WAS DISAPPOINTING. 467 00:16:28,362 --> 00:16:30,562 UM, IT'S THE ACTUAL FLAVOR OF THE MEATLOAF. OF THE MEATLOAF? 468 00:16:30,562 --> 00:16:31,995 YEAH, AND THE DEMI-GLACE 469 00:16:31,995 --> 00:16:35,029 IS JUST SO THICK. MM-HMM. 470 00:16:35,029 --> 00:16:37,762 SOMETIMES IT CAN BE RUNNY,  TODAY IT'S ACTUALLY THICK. 471 00:16:37,762 --> 00:16:39,195 WELL, IT'S JUST MARRED EVERYTHING 472 00:16:39,195 --> 00:16:41,129 LIKE A BIG, THICK VARNISH THAT JUST... 473 00:16:41,129 --> 00:16:42,129 YEAH. TASTES LIKE NOTHING. 474 00:16:42,129 --> 00:16:43,662 WHOSE RECIPE IS THIS? 475 00:16:43,662 --> 00:16:44,729 UM, I BELIEVE IT'S DENISE'S. 476 00:16:44,729 --> 00:16:45,829 DENISE'S? MM-HMM. 477 00:16:45,829 --> 00:16:47,029 IT'S BETTER THAN MOM'S MEATLOAF? 478 00:16:47,029 --> 00:16:48,129 THANK GOD MY MOM'S NOT JOINING US 479 00:16:48,129 --> 00:16:49,595 FOR LUNCH TODAY. [laughs] 480 00:16:49,595 --> 00:16:51,029 THANKS, DARLING. YES. 481 00:16:51,029 --> 00:16:52,862 WOW, AND WILL YOU ASK THEM TO TASTE THAT BROCCOLI? 482 00:16:52,862 --> 00:16:54,295 THE BROCCOLI'S SO RAW.  UH-HUH.  YES. 483 00:16:54,295 --> 00:16:56,762 AND THE MASH IS COLD. YES, CHEF. 484 00:16:56,762 --> 00:16:59,162 OKAY, HE WANTS YOU TO TRY THE BROCCOLI. 485 00:16:59,162 --> 00:17:00,962 HE SAID THE BROCCOLI IS ALMOST RAW. 486 00:17:00,962 --> 00:17:03,962 [scoffs] OKAY. THE MASH IS COLD AND THE DEMI-GLACE 487 00:17:03,962 --> 00:17:05,295 IS TOO THICK. OKAY. 488 00:17:05,295 --> 00:17:07,195 AND THE MEATLOAF IS BLAND. 489 00:17:07,195 --> 00:17:08,562 OKAY. 490 00:17:08,562 --> 00:17:10,095 EVERY TIME HE HAD A COMMENT OR A CRITICISM, 491 00:17:10,095 --> 00:17:11,195 IT'S PRETTY RIDICULOUS. 492 00:17:11,195 --> 00:17:12,529 I'VE BEEN HERE FOR 20 YEARS, 493 00:17:12,529 --> 00:17:13,662 I HAD TO HAVE DONE SOMETHING RIGHT. 494 00:17:13,662 --> 00:17:15,229 MAYBE HE'S NOT THE ANSWER. 495 00:17:15,229 --> 00:17:18,229 ARE WE DONE? 496 00:17:22,262 --> 00:17:23,595 CAN I GO THROUGH THE KITCHEN? 497 00:17:23,595 --> 00:17:25,329 JUST GO AND SAY HELLO AND MEET EVERYBODY? 498 00:17:25,329 --> 00:17:27,995 HELLO. OH, HELLO, CHEF RAMSAY. 499 00:17:27,995 --> 00:17:29,862 UM, THIS IS... GREG. 500 00:17:29,862 --> 00:17:31,495 GREG. I'M THE SOUS CHEF. 501 00:17:31,495 --> 00:17:33,329 YOU WORK UNDER DENISE? DENISE, YEAH. 502 00:17:33,329 --> 00:17:35,695 (Debbie) YOU THINK SHE'S GONNA LISTEN TO ANYTHING HE SAYS? 503 00:17:35,695 --> 00:17:37,995 I HOPE SO. I DON'T THINK SHE WILL. 504 00:17:37,995 --> 00:17:39,062 (Debbie) SHE MIGHT SNAP. 505 00:17:39,062 --> 00:17:41,529 FREAK OUT LIKE THE WICKED WITCH. 506 00:17:41,529 --> 00:17:45,429 THIS IS A COMFORT FOOD RESTAURANT, RIGHT? 507 00:17:45,429 --> 00:17:46,829 AND WHEN I THINK OF  COMFORT FOOD, 508 00:17:46,829 --> 00:17:48,062 I THINK OF MEATLOAF, 509 00:17:48,062 --> 00:17:51,629 AND I THINK EXCITEMENT. THAT WAS BLAND. 510 00:17:51,629 --> 00:17:53,395 AND THE BIG BAY SEAFOOD SANDWICH? 511 00:17:53,395 --> 00:17:54,962 CRAB, DELICIOUS, 512 00:17:54,962 --> 00:17:56,829 BUT UNDERNEATH YOU'VE GOT THESE STONE-COLD SHRIMP 513 00:17:56,829 --> 00:17:58,462 WITH THIS  HORRIBLE AFTERTASTE. 514 00:17:58,462 --> 00:18:00,429 FISH AND CHIPS? THE FISH IS OVERCOOKED. 515 00:18:00,429 --> 00:18:01,929 THE BATTER IS JUST FALLING OFF IT. 516 00:18:01,929 --> 00:18:04,295 AND YOU HAND-CUT  THOSE FRIES? YES. 517 00:18:04,295 --> 00:18:06,529 THEY'RE COOKED DREADFULLY. 518 00:18:06,529 --> 00:18:07,962 DO YOU SEASON THEM AND TASTE THEM BEFORE THEY GO OUT? 519 00:18:07,962 --> 00:18:09,162 WE DO NOT SEASON THE FRIES. 520 00:18:09,162 --> 00:18:11,529 YOU DON'T SEASON FRIES? NO, WE DON'T. 521 00:18:11,529 --> 00:18:14,395 IS THIS YOU? YEAH. 522 00:18:14,395 --> 00:18:17,629 YOU TOLD THEM THEY CAN'T SEASON THE FRIES. 523 00:18:17,629 --> 00:18:19,629 FAST-FOOD JOINTS SEASON FRIES 524 00:18:19,629 --> 00:18:20,629 FOR GOD'S SAKE. 525 00:18:20,629 --> 00:18:24,095 DOES NO ONE CARE? 526 00:18:24,095 --> 00:18:25,629 I MEAN, THERE'S NOT MUCH  TO SAY, YOU KNOW? 527 00:18:25,629 --> 00:18:27,829 IT'S WHAT WE HAVE. IT'S THE MENU 528 00:18:27,829 --> 00:18:29,162 THAT WE HAVE LAID OUT AND THAT'S THE RECIPES. 529 00:18:29,162 --> 00:18:30,529 YOU CAN DO BETTER!  WE CAN. 530 00:18:30,529 --> 00:18:32,329 DO YOU ENJOY  COOKING THAT? 531 00:18:32,329 --> 00:18:34,695 I DON'T ENJOY COOKING OUR MENU FOOD. 532 00:18:34,695 --> 00:18:36,462 IT'S JUST DULL. 533 00:18:36,462 --> 00:18:37,829 I MEAN, WHEN WE DO TRY TO CHANGE THINGS, 534 00:18:37,829 --> 00:18:39,395 YOU KNOW, IT'S ALWAYS, "OH, I DON'T LIKE IT 535 00:18:39,395 --> 00:18:41,295 LIKE THIS," YOU KNOW? WHO DOESN'T LIKE IT? 536 00:18:41,295 --> 00:18:43,629 DENISE. 537 00:18:43,629 --> 00:18:45,262 SO YOU'RE TELLING ME YOU CAN DO BETTER 538 00:18:45,262 --> 00:18:48,629 THAN WHAT'S ON THE MENU? YEAH. 539 00:18:48,629 --> 00:18:50,462 I THOUGHT THE PROBLEMS WERE ON THE OUTSIDE. 540 00:18:50,462 --> 00:18:52,562 YOU'VE GOT THEM ON THE INSIDE ANDTHE OUTSIDE. 541 00:18:52,562 --> 00:18:55,062 COMBINE BOTH AND I'M AMAZED YOU'RE STILL OPEN. 542 00:18:55,062 --> 00:18:58,295 I KNOW THAT WE HAVE A GOOD PRODUCT, 543 00:18:58,295 --> 00:19:03,162 AND I'M NOT GONNA LET ANYBODY GET IN MY WAY, 544 00:19:03,162 --> 00:19:05,862 INCLUDING CHEF RAMSAY. 545 00:19:13,399 --> 00:19:15,099 (announcer) AFTER DISCOVERING THAT DENISE'S FOOD 546 00:19:15,099 --> 00:19:17,866 MIGHT BE AS BAD AS CAFE HON'S PR... 547 00:19:17,866 --> 00:19:19,799 [bleep] FLAMINGO. 548 00:19:19,799 --> 00:19:22,899 (announcer) CHEF RAMSAY IS ANXIOUS TO SEE HOW THE KITCHEN HANDLES 549 00:19:22,899 --> 00:19:24,099 A BUSY DINING ROOM. 550 00:19:24,099 --> 00:19:27,132 LET'S DO THIS. 551 00:19:27,132 --> 00:19:29,032 (Amanda)  HOW ARE YOU ALL TONIGHT? 552 00:19:29,032 --> 00:19:30,166 (announcer) WORD HAS SPREAD THAT CHEF RAMSAY 553 00:19:30,166 --> 00:19:32,466 IS IN BALTIMORE, AND THE DINING ROOM IS FULL 554 00:19:32,466 --> 00:19:33,466 FOR THE FIRST TIME IN A YEAR. 555 00:19:33,466 --> 00:19:35,099 WE GOT FISH AND CHIPS WORKING? 556 00:19:35,099 --> 00:19:38,299 (announcer) AND THE KITCHEN IS NOW DEALING WITH A FLOOD OF ORDERS. 557 00:19:38,299 --> 00:19:39,399 (Debbie) GOT ASPARAGUS FOR THAT AND I CAN GET OUT OF YOUR HAIR. 558 00:19:39,399 --> 00:19:41,499 YEAH. 559 00:19:41,499 --> 00:19:42,666 LET'S START FILING TO THE TABLE. 560 00:19:42,666 --> 00:19:45,166 LET'S GET THERE. MAC AND CHEESE. 561 00:19:45,166 --> 00:19:46,432 ALL RIGHT, CAN YOU FIX THAT ASPARAGUS 562 00:19:46,432 --> 00:19:48,199 SO IT'S ALL NICE AND NEAT? 563 00:19:48,199 --> 00:19:49,266 YOU KNOW, I GOT THREE STEAKS SITTING HERE. 564 00:19:49,266 --> 00:19:52,766 I REALLY DON'T CARE, GREG. 565 00:19:52,766 --> 00:19:53,966 WHEN DENISE COMES IN IN HER CHEF CLOTHES, 566 00:19:53,966 --> 00:19:55,399 IT'S LIKE HAVING A HURRICANE IN THERE. 567 00:19:55,399 --> 00:19:56,732 SHE JUST GOES HECTIC 568 00:19:56,732 --> 00:19:58,932 AND, YOU KNOW, "OH, I WANT THIS DONE NOW 569 00:19:58,932 --> 00:20:00,132 AND I WANT IT DONE THIS WAY." 570 00:20:00,132 --> 00:20:02,399 ALL RIGHT, I WANT EVERYBODY'S ATTENTION. 571 00:20:02,399 --> 00:20:05,699 COULD I HAVE EVERYBODY'S ATTENTION? 572 00:20:05,699 --> 00:20:07,732 DEBBIE! I NEED YOUR ATTENTION. 573 00:20:07,732 --> 00:20:08,932 HELLO? [annoyed] YES! 574 00:20:08,932 --> 00:20:10,566 THIS IS ASPARAGUS, ALL RIGHT? 575 00:20:10,566 --> 00:20:12,232 I'M TIRED OF SEEING  THE ASPARAGUS 576 00:20:12,232 --> 00:20:15,732 DUMPED IN A BIN ALL DIFFERENT KINDS OF WAYS. 577 00:20:15,732 --> 00:20:18,432 YOU KNOW, YOU START  WITH THE SMALL THINGS. 578 00:20:18,432 --> 00:20:19,966 WE ALWAYS GET LITTLE LESSONS FROM DENISE, 579 00:20:19,966 --> 00:20:23,166 AND IT'S FRUSTRATING BECAUSE YOU JUST CAN'T STOP. 580 00:20:23,166 --> 00:20:24,366 THEN EVERYTHING BACKS UP 581 00:20:24,366 --> 00:20:26,366 AND IT'S--IT JUST CAUSES A LOT OF PROBLEMS. 582 00:20:26,366 --> 00:20:28,132 (Denise)  YOU CUT OFF THE ENDS... 583 00:20:28,132 --> 00:20:29,332 OH, MY GOD. 584 00:20:29,332 --> 00:20:30,866 AND YOU BLANCH THEM. 585 00:20:30,866 --> 00:20:32,799 YOU HOLD THE ASPARAGUS AND SEE WHERE THEY BREAK AT 586 00:20:32,799 --> 00:20:34,066 SO YOU KNOW WHERE TO CUT THEM. 587 00:20:34,066 --> 00:20:35,999 THAT TELLS WHERE YOU SHOULD CUT THEM. OKAY, ALL RIGHT. 588 00:20:35,999 --> 00:20:37,932 GREG, TABLE ONE'S BEEN WAITING A LONG TIME. 589 00:20:37,932 --> 00:20:40,132 I REALLY-- EVERYBODY'S BEEN WAITING A LONG TIME. 590 00:20:40,132 --> 00:20:42,132 I DON'T HAVE TIME TO STAND AROUND AND WATCH HER 591 00:20:42,132 --> 00:20:45,532 DO THIS WHEN I HAVE OTHER, YOU KNOW, JOBS TO DO. 592 00:20:45,532 --> 00:20:46,532 I FEEL LIKE I'M ON THE TITANIC. 593 00:20:46,532 --> 00:20:48,399 I NEED THAT CRAB DIP UP FOR 22. 594 00:20:48,399 --> 00:20:50,399 (Debbie) TAKE THIS TO 57. 595 00:20:50,399 --> 00:20:52,132 (announcer) DESPITE DENISE SLOWING DOWN HER KITCHEN 596 00:20:52,132 --> 00:20:53,732 WITH AN ASPARAGUS LESSON... 597 00:20:53,732 --> 00:20:56,166 ALL RIGHT, I'M TAKING  THE APP FOR 17. 598 00:20:56,166 --> 00:20:58,032 THAT PLATE IS VERY HOT, 599 00:20:58,032 --> 00:20:59,632 AND THEN YOUR WINGS WILL BE RIGHT OUT. 600 00:20:59,632 --> 00:21:02,066 (announcer) SOME OF THE DISHES STILL MANAGE TO MAKE THEIR WAY 601 00:21:02,066 --> 00:21:04,599 OUT TO THE DINERS. 602 00:21:04,599 --> 00:21:06,532 THERE'S A POOL OF GREASE UNDERNEATH THE CHICKEN. 603 00:21:06,532 --> 00:21:09,532 "CAFETERIA" WOULD BE THE WAY I WOULD DESCRIBE IT. 604 00:21:09,532 --> 00:21:13,066 THERE'S, LIKE, A HAIR. I CAN'T BELIEVE THERE'S A HAIR ON THIS. 605 00:21:13,066 --> 00:21:14,832 THE TURKEY'S JUST, LIKE, CRUMBLING APART. 606 00:21:14,832 --> 00:21:16,899 IT JUST DOESN'T REALLY TASTE GOOD. 607 00:21:16,899 --> 00:21:20,366 WHAT'S WRONG WITH THAT? OVERCOOKED AND THEY SAID THEY DON'T LIKE MUSH. 608 00:21:20,366 --> 00:21:23,899 WHAT IS THAT? TURKEY WITH STUFFING. 609 00:21:23,899 --> 00:21:26,732 THEY DID NOT LIKE THIS, I'M GETTING SOMETHING ELSE. OH, MY GOD. 610 00:21:28,366 --> 00:21:31,132 ALL RIGHT, THIS TURKEY, WE'RE NOT SERVING IT ANYMORE. 611 00:21:31,132 --> 00:21:33,099 86 THE TURKEY. 612 00:21:33,099 --> 00:21:35,366 ANY TURKEY ON THE BOARD, 86 THE TURKEY. 613 00:21:37,866 --> 00:21:39,232 YES, YOU DID. 614 00:21:39,232 --> 00:21:41,132 OKAY, I'LL GET IT MEDIUM. THANK YOU. 615 00:21:41,132 --> 00:21:44,032 TABLE FIVE WANTED A MEDIUM STEAK. 616 00:21:44,032 --> 00:21:45,466 WHAT'S WRONG? 617 00:21:45,466 --> 00:21:47,166 IT'S A WELL. 618 00:21:47,166 --> 00:21:51,566 FIVE WANTED MEDIUM. THIS IS WELL. 619 00:21:51,566 --> 00:21:54,499 GIVE ME THOSE STEAKS. 620 00:21:54,499 --> 00:21:55,732 I DON'T WANT TO USE THOSE STEAKS. [bleep]! 621 00:21:55,732 --> 00:21:57,032 WE DON'T HAVE TABLE 52! 622 00:21:57,032 --> 00:21:58,032 (Denise)  GIVE ME ALL THOSE STEAKS. 623 00:21:58,032 --> 00:21:59,232 PUT 'EM IN THERE. 624 00:21:59,232 --> 00:22:02,032 PLEASE ALERT ALL SERVERS THAT WE HAVE NO STEAKS! 625 00:22:02,032 --> 00:22:04,299 WHAT?  I HAVE NO STEAKS PULLED. 626 00:22:04,299 --> 00:22:05,866 ARE YOU SERIOUS? YES! 'CAUSE SHE TOOK THE ONES WE HAD, 627 00:22:05,866 --> 00:22:07,032 THREW 'EM OUT! 628 00:22:07,032 --> 00:22:08,032 DENISE THREW 'EM OUT. ALL THIS? 629 00:22:08,032 --> 00:22:09,099 SHE THREW 'EM ALL OUT. 630 00:22:09,099 --> 00:22:10,532 THAT'S THE WHOLE TABLE! 631 00:22:10,532 --> 00:22:11,866 DENISE THREW THEM OUT! THERE'S NOTHING I CAN DO! 632 00:22:11,866 --> 00:22:13,166 WHAT ABOUT MY WHOLE TABLE 52? 633 00:22:13,166 --> 00:22:14,766 DENISE THREW THEM OUT. 634 00:22:14,766 --> 00:22:17,499 THIS IS SOMETHING THAT DENISE NORMALLY DOES, 86-ING THINGS. 635 00:22:17,499 --> 00:22:19,499 86 BISCUITS, YOU GUYS. 636 00:22:19,499 --> 00:22:20,499 (Janet)  THEY DON'T LIKE IT. 637 00:22:20,499 --> 00:22:22,432 86 THE POT PIE. 638 00:22:22,432 --> 00:22:23,532 86 THE CATFISH! 639 00:22:23,532 --> 00:22:26,299 INSTEAD OF FIXING AN ENTREE IN THE MOMENT, 640 00:22:26,299 --> 00:22:29,966 SHE PULLS THE ENTIRE FOOD ITEM FROM SERVICE. 641 00:22:29,966 --> 00:22:33,932 86 THE STEAKS! WE DON'T HAVE STEAK! OKAY, OKAY! 642 00:22:33,932 --> 00:22:35,232 WE'RE GONNA HAVE TO REDO EVERYTHING. 643 00:22:35,232 --> 00:22:37,066 OH, MY GOD! 644 00:22:37,066 --> 00:22:38,432 [bleep]. 645 00:22:38,432 --> 00:22:40,366 [bleep] ME, I SWEAR TO GOD. 646 00:22:40,366 --> 00:22:42,499 YOU GUYS... 647 00:22:42,499 --> 00:22:44,132 86 THE FRENCH FRIES! 648 00:22:44,132 --> 00:22:45,232 (Debbie) OH, MY GOD. 649 00:22:45,232 --> 00:22:47,266 WOW, FISH AND CHIPS WITHOUT THE CHIPS. 650 00:22:47,266 --> 00:22:49,066 WE NEED TO FIND OUT ABOUT ALL THE TABLES 651 00:22:49,066 --> 00:22:50,399 THAT HAVE FRENCH FRIES ON THEIR TICKETS 652 00:22:50,399 --> 00:22:53,032 THAT ARE NOT GETTING FRENCH FRIES. 653 00:22:53,032 --> 00:22:55,299 WE ARE OUT OF FRIES FOR THE FISH AND CHIPS, 654 00:22:55,299 --> 00:22:56,299 WHAT WOULD YOU LIKE? 655 00:22:56,299 --> 00:22:58,032 SWEET POTATO? SURE. 656 00:22:58,032 --> 00:22:59,999 86 THE SWEET FRIES! 657 00:22:59,999 --> 00:23:03,232 86 SWEET FRIES! 658 00:23:03,232 --> 00:23:05,266 YOU HAVE NOTHING TO SERVE AFTER YOU 86 EVERY MENU ITEM. 659 00:23:05,266 --> 00:23:07,066 I'M DYING. 660 00:23:07,066 --> 00:23:10,066 WHY ARE WE 86-ING THE SWEET FRIES? 661 00:23:10,066 --> 00:23:12,599 86 SWEET POTATO FRIES AND WE GOT [bleep] COOKING! 662 00:23:12,599 --> 00:23:14,832 I-I DON'T GET IT. I'M JUST--I'M IN PAIN HERE. 663 00:23:14,832 --> 00:23:16,232 THANK YOU. 664 00:23:16,232 --> 00:23:18,832 OH, MY GOD. 665 00:23:18,832 --> 00:23:20,532 OKAY, AS MY NIGHTMARE CONTINUES, WE'RE OUT OF 666 00:23:20,532 --> 00:23:21,999 SWEET POTATO FRIES. OUT OF SWEET POTATO FRIES? 667 00:23:21,999 --> 00:23:22,999 YEAH. 668 00:23:22,999 --> 00:23:24,166 DENISE KEPT PULLING STUFF. 669 00:23:24,166 --> 00:23:25,266 I MEAN, I'D HAVE TO WALK TO THE TABLE 670 00:23:25,266 --> 00:23:26,632 AND TELL HIM THE FOOD'S NOT THERE. 671 00:23:26,632 --> 00:23:28,532 I CAN ONLY APOLOGIZE SO MANY TIMES TO SOMEBODY. 672 00:23:28,532 --> 00:23:31,032 I'M EMBARRASSED BY IT. 673 00:23:31,032 --> 00:23:32,799 YOU WANT A HUG? NO, THANKS. 674 00:23:32,799 --> 00:23:34,399 AWW. 675 00:23:34,399 --> 00:23:36,799 (announcer) AS THE MENU ITEMS KEEP DWINDLING... 676 00:23:36,799 --> 00:23:38,132 FOLKS, WE'RE OUT OF POT PIE. 677 00:23:38,132 --> 00:23:40,799 I'LL TAKE IT OFF YOUR CHECK, HONEY, I APOLOGIZE. 678 00:23:40,799 --> 00:23:43,299 (announcer) THE DINERS' PATIENCE IS DWINDLING AS WELL. 679 00:23:43,299 --> 00:23:44,299 WHAT ABOUT THESE? 680 00:23:44,299 --> 00:23:47,199 THEY LEFT! THEY LEFT? 681 00:23:47,199 --> 00:23:48,932 I'VE NEVER SEEN ANYTHING LIKE THIS. 682 00:23:48,932 --> 00:23:49,999 I'VE NEVER SEEN ANYTHING... NO. 683 00:23:49,999 --> 00:23:51,266 SO DYSFUNCTIONAL. 684 00:23:51,266 --> 00:23:53,866 I'VE NEVER SEEN A KITCHEN WORK SO BACKWARDS. 685 00:23:53,866 --> 00:23:56,432 YOU CAN'T KEEP CUSTOMERS WAITING AN HOUR FOR FOOD 686 00:23:56,432 --> 00:23:57,532 AND THEN 86 IT. 687 00:23:57,532 --> 00:23:59,632 FIND OUT THE TOTAL AMOUNT THAT WE COMPED, 688 00:23:59,632 --> 00:24:00,632 WOULD YOU, PLEASE? I WILL, I WILL. 689 00:24:00,632 --> 00:24:02,632 THANK YOU. 690 00:24:08,366 --> 00:24:09,766 CHEF. OH, [bleep]. 691 00:24:09,766 --> 00:24:14,066 UH, WHAT THE [bleep] WAS ALL THAT ABOUT? 692 00:24:14,066 --> 00:24:16,032 A [bleep]-UP. YEAH. HONESTLY? 693 00:24:16,032 --> 00:24:19,299 AND IS SHE ALWAYS LIKE THAT? YES. 694 00:24:19,299 --> 00:24:21,766 HOW DO YOU CONCENTRATE LIKE THAT IN SERVICE? YOU CAN'T! 695 00:24:21,766 --> 00:24:22,766 YOU REALLY CAN'T. 696 00:24:22,766 --> 00:24:23,999 WHY WAS SHE 86-ING EVERYTHING 697 00:24:23,999 --> 00:24:27,199 IN THE MIDDLE OF SERVICE? I COULD NOT TELL YOU. 698 00:24:27,199 --> 00:24:29,199 I'VE GOT $601 IN VOIDS 699 00:24:29,199 --> 00:24:31,032 AND $150, ALMOST, IN DISCOUNTS. 700 00:24:31,032 --> 00:24:32,699 SO THAT'S $750 TOTAL. 701 00:24:32,699 --> 00:24:34,599 WOW. YEAH. 702 00:24:34,599 --> 00:24:36,132 I MEAN, THAT IS RIDICULOUS. IT IS. 703 00:24:36,132 --> 00:24:38,766 THANK YOU, GUYS. THANK YOU, CHEF. 704 00:24:38,766 --> 00:24:40,566 CRAZY. 705 00:24:40,566 --> 00:24:42,199 GORDON RAMSAY HAS GOT TO GET THROUGH HER THICK SKULL. 706 00:24:42,199 --> 00:24:45,699 IF SHE DOESN'T TAKE HIS ADVICE, WE'RE NOT GOING TO MAKE IT. 707 00:24:45,699 --> 00:24:47,866 I DON'T KNOW WHERE TO START, 708 00:24:47,866 --> 00:24:48,999 I MEAN, I COULD, YOU KNOW, I-- 709 00:24:48,999 --> 00:24:51,566 THAT WAS A DISASTER. 710 00:24:51,566 --> 00:24:55,366 DO YOU KNOW WE COMPED $800 WORTH OF FOOD? 711 00:24:55,366 --> 00:24:57,332 OKAY. 712 00:24:57,332 --> 00:24:58,899 YOU STOP THE TEAM IN THE MIDDLE OF SERVICE 713 00:24:58,899 --> 00:25:01,266 AND SHOW THEM HOW TO PUT ASPARAGUS ON THE PLATE? 714 00:25:01,266 --> 00:25:03,566 WE'RE FOCUSING IN ALL THE WRONG AREAS. 715 00:25:03,566 --> 00:25:05,399 HOW COULD YOU LET IT GO THIS FAR? 716 00:25:05,399 --> 00:25:06,632 HOW COULD YOU-- SOMEHOW I GOT-- 717 00:25:06,632 --> 00:25:07,932 I GOT DERAILED. 718 00:25:07,932 --> 00:25:11,332 IF I CAN SIMPLIFY THE MENU DOWN TO SOMETHING 719 00:25:11,332 --> 00:25:13,866 THAT'S REALLY MANAGEABLE, AND WE JUST DO 720 00:25:13,866 --> 00:25:17,699 WONDERFULLY SIMPLE, DELICIOUS, COMFORT FOOD. 721 00:25:17,699 --> 00:25:19,499 OKAY, LISTEN, I'VE GOT TO STOP YOU THERE, 722 00:25:19,499 --> 00:25:21,699 'CAUSE I-I, UH... 723 00:25:21,699 --> 00:25:23,599 YOU'RE CONFUSING ME. 724 00:25:23,599 --> 00:25:28,099 BEFORE YOU CAN TALK ABOUT ANYTHING ELSE, 725 00:25:28,099 --> 00:25:29,532 YOU'VE GOT TO GET THE BASICS RIGHT. 726 00:25:29,532 --> 00:25:31,799 YOU'VE GOT TO GET THE CORE, THE FOUNDATION, 727 00:25:31,799 --> 00:25:32,999 BECAUSE I THINK YOU'VE LOST THE PLOT. 728 00:25:32,999 --> 00:25:35,999 OKAY. 729 00:25:39,632 --> 00:25:41,099 I... 730 00:25:41,099 --> 00:25:44,066 Y-YOU NEED TO SIT DOWN AND HAVE A THINK, 731 00:25:44,066 --> 00:25:46,732 BECAUSE WHAT THIS RESTAURANT HASN'T GOT 732 00:25:46,732 --> 00:25:48,832 IS A CLEAR DIRECTION. 733 00:25:48,832 --> 00:25:50,966 AND RESTAURANTS RUN... [pounds wall] 734 00:25:50,966 --> 00:25:52,966 FROM THE TOP. IT STARTS FROM THE TOP. 735 00:25:52,966 --> 00:25:57,699 AND WHEN THE LEADER'S GONE, THE RESTAURANT'S GONE. 736 00:25:57,699 --> 00:25:59,566 I-I-I DON'T KNOW WHERE TO START. 737 00:25:59,566 --> 00:26:03,232 I'M SORRY. 738 00:26:03,232 --> 00:26:05,799 GEEZ. 739 00:26:05,799 --> 00:26:09,566 CAN WE GET THESE MATS OUT OF HERE? 740 00:26:11,632 --> 00:26:13,799 (announcer) CLEARLY, DENISE IS IN DENIAL ABOUT HOW SHE 741 00:26:13,799 --> 00:26:15,399 MISMANAGES THE RESTAURANT. 742 00:26:15,399 --> 00:26:16,766 TAKE A SEAT, PLEASE. 743 00:26:16,766 --> 00:26:18,932 (announcer) SO THIS MORNING, CHEF RAMSAY DECIDES 744 00:26:18,932 --> 00:26:21,366 TO PULL TOGETHER A STAFF MEETING BEFORE SHE ARRIVES. 745 00:26:21,366 --> 00:26:22,899 OKAY, RIGHT. 746 00:26:22,899 --> 00:26:24,699 THAT WAS A TOUGH ONE YESTERDAY, YES? 747 00:26:24,699 --> 00:26:25,866 [all agreeing] 748 00:26:25,866 --> 00:26:28,532 AND THE ONLY WAY WE ARE EVER GONNA MOVE FORWARD 749 00:26:28,532 --> 00:26:30,599 IS IF WE GET OUT IN THE OPEN 750 00:26:30,599 --> 00:26:33,366 WHAT'S BOTHERING YOU  IN THE WAY THAT DENISE 751 00:26:33,366 --> 00:26:36,699 IS RUNNING THE RESTAURANT. 752 00:26:36,699 --> 00:26:39,532 BASICALLY, WHEN SHE'S NOT HERE IT RUNS QUITE SMOOTH. 753 00:26:39,532 --> 00:26:40,866 BUT WHEN SHE COMES IN... 754 00:26:40,866 --> 00:26:43,432 THE WHOLE MORALE OF THE RESTAURANT JUST DROPS. 755 00:26:43,432 --> 00:26:44,766 SHE DOESN'T EVEN HAVE TO SAY ANYTHING, 756 00:26:44,766 --> 00:26:47,166 BUT WE KNOW SOMETHING'S GONNA HAPPEN. 757 00:26:47,166 --> 00:26:49,399 WE'RE AFRAID OF WHAT  SHE'S GONNA DO. 758 00:26:49,399 --> 00:26:50,832 IT'S AWFUL HOW SHE TALKS TO THE PEOPLE. 759 00:26:50,832 --> 00:26:52,699 SHE GOES UP TO  ONE OF THE GIRLS 760 00:26:52,699 --> 00:26:54,232 AND TELLS THEM THEY'RE STUPID, 761 00:26:54,232 --> 00:26:55,866 OR SHE GETS UP  TO MY FACE... 762 00:26:55,866 --> 00:26:57,499 "TELL HER TO FIX HER HAIR!" 763 00:26:57,499 --> 00:26:59,032 "PUT A FLOWER IN YOUR HAIR!" 764 00:26:59,032 --> 00:27:00,399 THAT'S WHY THE CUSTOMERS AREN'T COMING IN, 765 00:27:00,399 --> 00:27:01,466 'CAUSE YOU HAVEN'T GOT A FLOWER IN YOUR HAIR? 766 00:27:01,466 --> 00:27:03,599 SHE'S GETTING TOO CARRIED AWAY. 767 00:27:03,599 --> 00:27:05,399 SHE FOCUSES ON A LOT OF THE SUPERFICIAL THINGS. 768 00:27:05,399 --> 00:27:06,532 SHE MICROMANAGES. 769 00:27:06,532 --> 00:27:09,466 IT'S INSANE. I MEAN, REALLY INSANE. 770 00:27:09,466 --> 00:27:10,966 LAST NIGHT, SHE WENT 86 CRAZY, RIGHT? 771 00:27:10,966 --> 00:27:13,099 [all agreeing]  NEARLY A DOZEN ITEMS. 772 00:27:13,099 --> 00:27:15,766 "86 THE FISH AND CHIPS. 86 THE BEEF." 773 00:27:15,766 --> 00:27:17,466 IS THIS NORMAL?  (Debbie)  YES. 774 00:27:17,466 --> 00:27:19,932 SHE DOESN'T TAKE RESPONSIBILITY FOR ANYTHING. 775 00:27:19,932 --> 00:27:21,599 SO WHY AREN'T WE STANDING UP TO HER? 776 00:27:21,599 --> 00:27:23,799 WE'RE ALL AFRAID TO TELL HER ANYTHING NEGATIVE. 777 00:27:23,799 --> 00:27:25,832 SHE'LL FIRE THEM. SHE'LL FIRE THEM, GORDON. 778 00:27:25,832 --> 00:27:27,566 SHE'LL FIRE THEM? 779 00:27:27,566 --> 00:27:28,566 YES, SHE TOLD A COUPLE OF US, 780 00:27:28,566 --> 00:27:30,566 "IF YOU SAY NEGATIVE THINGS, 781 00:27:30,566 --> 00:27:33,266 I DON'T NEED YOU WITH ME." 782 00:27:33,266 --> 00:27:35,199 I APPRECIATE YOUR HONESTY, HOWEVER, 783 00:27:35,199 --> 00:27:37,832 YOU NEED TO GET THAT MESSAGE ACROSS TO DENISE. 784 00:27:37,832 --> 00:27:40,399 YOU'VE GOT TO START STANDING UP FOR WHAT'S RIGHT. 785 00:27:40,399 --> 00:27:44,099 AND I WANT YOU ALL TO DO THAT... 786 00:27:44,099 --> 00:27:45,832 RIGHT NOW. 787 00:27:45,832 --> 00:27:48,166 (Debbie)  OH, MY GOD. 788 00:27:48,166 --> 00:27:50,166 (Amanda)  WE'RE ALL GOING TO  GET FIRED RIGHT NOW! 789 00:27:52,000 --> 00:27:58,074 Do you want subtitles for any video? -=[ ai.OpenSubtitles.com ]=- 790 00:27:59,640 --> 00:28:02,040 (announcer) THIS MORNING, CHEF RAMSAY HAS HEARD AN ARRAY 791 00:28:02,040 --> 00:28:04,074 OF GRIEVANCES ABOUT DENISE. 792 00:28:04,074 --> 00:28:05,474 SHE'S GETTING TOO CARRIED AWAY. 793 00:28:05,474 --> 00:28:07,674 WE'RE ALL AFRAID TO TELL HER ANYTHING NEGATIVE. 794 00:28:07,674 --> 00:28:11,207 (announcer) HE KNOWS FULL WELL THAT FOR THIS RESTAURANT TO MOVE FORWARD, 795 00:28:11,207 --> 00:28:14,740 THE STAFF NEEDS TO COME CLEAN WITH THEIR BOSS. 796 00:28:14,740 --> 00:28:16,807 (Debbie)  OH, MY GOD. DENISE IS COMING. 797 00:28:16,807 --> 00:28:19,874 WE'RE ALL GOING TO  GET FIRED RIGHT NOW! 798 00:28:19,874 --> 00:28:22,874 COME OVER, PLEASE. 799 00:28:25,207 --> 00:28:27,674 UH...RIGHT. 800 00:28:27,674 --> 00:28:29,607 I SAW A LOT YESTERDAY,  AND I WANTED TO CATCH UP 801 00:28:29,607 --> 00:28:30,740 WITH THE TEAM, AND SOME OF THE CRAP 802 00:28:30,740 --> 00:28:32,440 THEY'VE HAD TO ENDURE AND TOLERATE, 803 00:28:32,440 --> 00:28:35,740 IT'S ACTUALLY QUITE HORRIFIC. 804 00:28:35,740 --> 00:28:37,340 I'M AMAZED THAT THEY'RE STILL HERE. 805 00:28:37,340 --> 00:28:40,074 I'M NOW GOING TO ASK THEM TO OPEN UP 806 00:28:40,074 --> 00:28:43,074 AND BE HONEST WITH YOU. 807 00:28:45,407 --> 00:28:46,707 I DIDN'T THINK WE WERE GONNA HAVE TO TELL HER 808 00:28:46,707 --> 00:28:47,707 TO HER FACE WHAT WE THOUGHT. 809 00:28:47,707 --> 00:28:50,240 DEBBIE? 810 00:28:50,240 --> 00:28:51,407 PLEASE. 811 00:28:51,407 --> 00:28:55,274 DENISE, YOU, UM-- 812 00:28:55,274 --> 00:28:58,207 YOU'RE A RUDE BITCH 813 00:28:58,207 --> 00:28:59,940 AND I'M TIRED OF IT. 814 00:28:59,940 --> 00:29:02,174 I FEEL LIKE I DON'T EVEN  KNOW YOU ANYMORE. 815 00:29:02,174 --> 00:29:04,240 YOU'RE JUST TOO MEAN WITH THE EMPLOYEES. 816 00:29:04,240 --> 00:29:06,540 YOU'RE TALKING TO THEM LIKE [bleep]. 817 00:29:06,540 --> 00:29:10,374 DENISE, YOU'RE THE NEGATIVE IN THE RESTAURANT. 818 00:29:10,374 --> 00:29:12,207 YOU MAKE ME FEEL LIKE I'M NOT GOOD ENOUGH. 819 00:29:12,207 --> 00:29:14,307 DENISE... 820 00:29:14,307 --> 00:29:15,407 I FEEL VERY UNAPPRECIATED. 821 00:29:15,407 --> 00:29:16,774 I DO ANYTHING YOU ASK ME, 822 00:29:16,774 --> 00:29:18,374 AND YOU COME IN AND SCREAM AT ME. 823 00:29:18,374 --> 00:29:20,174 WHAT IS GOING ON? 824 00:29:20,174 --> 00:29:21,440 DO YOU NOT TRUST ME? 825 00:29:21,440 --> 00:29:23,807 OH, JANET, I TRUST YOU. 826 00:29:23,807 --> 00:29:27,074 HOW DO I KNOW THIS UNLESS YOU TELL ME? 827 00:29:27,074 --> 00:29:29,474 WOW, THANK YOU, DARLING. 828 00:29:29,474 --> 00:29:30,874 GREG? PLEASE. 829 00:29:30,874 --> 00:29:32,707 TERRIBLE--YOU'RE COMING IN, YOU'RE SCREAMING. 830 00:29:32,707 --> 00:29:33,974 YOU'RE A HINDRANCE ON THE LINE, 831 00:29:33,974 --> 00:29:36,174 YOU'RE A HINDRANCE, YOU KNOW, IN THE PREP. 832 00:29:36,174 --> 00:29:38,674 YOU'RE CONTROLLING EVERYTHING, 833 00:29:38,674 --> 00:29:40,674 AND YET YOU'VE GOT A BRIGADE, 834 00:29:40,674 --> 00:29:43,007 FRONT AND BACK OF HOUSE, THAT ARE LOYAL 835 00:29:43,007 --> 00:29:45,540 AND HARDWORKING AND CAN GET THE JOB DONE. 836 00:29:45,540 --> 00:29:48,340 DENISE, YOUR EGO IS HUGE 837 00:29:48,340 --> 00:29:51,607 AND YOU THINK  BECAUSE YOU'RE DENISE WHITING 838 00:29:51,607 --> 00:29:53,040 YOU CAN DO ANYTHING. 839 00:29:53,040 --> 00:29:55,607 YOU HAVE TO STOP FEELING SORRY FOR YOURSELF 840 00:29:55,607 --> 00:29:58,407 THAT NOBODY LIKES YOU. WE'VE ALREADY ESTABLISHED THAT 841 00:29:58,407 --> 00:30:01,407 PEOPLE DON'T LIKE YOU. 842 00:30:05,740 --> 00:30:07,007 [exhales] 843 00:30:07,007 --> 00:30:08,774 (Gordon)  IT IS TOUGH LOVE. 844 00:30:08,774 --> 00:30:12,774 BUT THIS IS SO IMPORTANT. 845 00:30:12,774 --> 00:30:14,140 DEBBIE,  WHAT'S THE MATTER? 846 00:30:14,140 --> 00:30:15,840 UM, I'M JUST AFRAID 847 00:30:15,840 --> 00:30:19,274 ABOUT THIS PLACE GOING OUT OF BUSINESS. 848 00:30:20,740 --> 00:30:21,974 AFTER ALL I'VE PUT THEM THROUGH, 849 00:30:21,974 --> 00:30:25,674 I'M JUST SO HUMBLED AND SO GRATEFUL 850 00:30:25,674 --> 00:30:30,807 THAT THEY'RE STILL WITH ME. 851 00:30:30,807 --> 00:30:35,107 TO LOSE THIS BUSINESS... 852 00:30:35,107 --> 00:30:38,774 WOULD BE FOR ME TO LOSE MY SOUL. 853 00:30:38,774 --> 00:30:41,840 AND... 854 00:30:44,140 --> 00:30:47,140 [exhales] 855 00:30:49,340 --> 00:30:54,774 I APPRECIATE EVERYTHING THAT EVERYBODY DOES HERE. 856 00:30:54,774 --> 00:30:56,507 I LOVE EACH AND EVERY ONE OF YOU. 857 00:30:56,507 --> 00:30:58,474 I'VE JUST BEEN... 858 00:30:58,474 --> 00:31:01,340 OFF. 859 00:31:01,340 --> 00:31:03,240 AND I KNOW THAT. 860 00:31:03,240 --> 00:31:04,940 I KNOW I'VE  COME INTO THE KITCHEN 861 00:31:04,940 --> 00:31:07,574 AND I'VE BEEN DIFFICULT, 862 00:31:07,574 --> 00:31:11,140 AND I'M SORRY THAT I'VE BEEN A BIT OVERBEARING. 863 00:31:11,140 --> 00:31:14,074 I'M GONNA STEP BACK AND LET EVERYBODY 864 00:31:14,074 --> 00:31:17,340 DO WHAT THEY DO SO WELL. 865 00:31:17,340 --> 00:31:21,540 AND I CAN ONLY SAY THAT THIS IS THE BEGINNING 866 00:31:21,540 --> 00:31:23,874 OF A NEW DAY. 867 00:31:23,874 --> 00:31:25,874 SHE SEEMS SINCERE NOW, 868 00:31:25,874 --> 00:31:29,774 BUT I'M A LITTLE DOUBTFUL ABOUT WHAT SHE'S GONNA DO 869 00:31:29,774 --> 00:31:32,507 AS FAR AS CHANGING. 870 00:31:32,507 --> 00:31:34,807 VERY DOUBTFUL, IN A WAY. SAD TO SAY. 871 00:31:34,807 --> 00:31:38,440 [indistinct chatter] 872 00:31:40,974 --> 00:31:43,107 (announcer) NOW THAT DENISE HAS RECOGNIZED 873 00:31:43,107 --> 00:31:44,874 THE MORALE PROBLEMS OF HER RESTAURANT... 874 00:31:44,874 --> 00:31:46,340 HI, LADIES. 875 00:31:46,340 --> 00:31:47,807 (announcer) CHEF RAMSAY KNOWS THAT HE NEEDS HER 876 00:31:47,807 --> 00:31:51,174 TO FULLY UNDERSTAND WHY THE COMMUNITY CONTINUES 877 00:31:51,174 --> 00:31:52,440 TO BE UPSET WITH HER. 878 00:31:52,440 --> 00:31:55,574 I'VE PUT TOGETHER A SELECT GROUP OF PEOPLE 879 00:31:55,574 --> 00:31:57,507 THAT I'D LIKE YOU TO HEAR FROM. 880 00:31:57,507 --> 00:31:59,140 OKAY.  OKAY? 881 00:31:59,140 --> 00:32:00,274 PLEASE, JUMP IN THE CAR. 882 00:32:00,274 --> 00:32:03,174 HEADSETS ON. LISTEN CAREFULLY. 883 00:32:03,174 --> 00:32:05,174 AND I'LL COME BACK. 884 00:32:05,174 --> 00:32:07,940 OH, MY GOD, THESE PEOPLE. THEY'RE GONNA CRUCIFY ME. 885 00:32:07,940 --> 00:32:09,940 I'M GONNA BE THROWN TO THE WOLVES. 886 00:32:09,940 --> 00:32:13,274 (Gordon)  NOW, THERE'S BEEN  SOME ISSUES AND SOME TURMOIL 887 00:32:13,274 --> 00:32:15,074 AND I WOULD LIKE  TO TAKE THIS MOMENT 888 00:32:15,074 --> 00:32:19,540 FOR YOU TO HELP ME TO UNDERSTAND 889 00:32:19,540 --> 00:32:23,140 WHY CAFE HON AND ITS OWNER, DENISE, 890 00:32:23,140 --> 00:32:27,007 HAVE ANGERED THIS COMMUNITY. 891 00:32:27,007 --> 00:32:29,540 WHO WOULD LIKE TO GO FIRST? 892 00:32:29,540 --> 00:32:32,374 WHAT SHE REALLY TRIED TO DO WAS APPROPRIATE AN IDENTITY. 893 00:32:32,374 --> 00:32:36,907 IT'S LIKE GOING TO AUSTRALIA AND TRADEMARKING "MATE" 894 00:32:36,907 --> 00:32:40,174 OR "Y'ALL" IN THE SOUTH. 895 00:32:40,174 --> 00:32:43,207 SHE'S ACTING LIKE A BULLY. WHY IS SHE A BULLY? 896 00:32:43,207 --> 00:32:45,640 ANYBODY WHO WOULD LIKE TO USE THE WORD 897 00:32:45,640 --> 00:32:50,307 IS AT RISK OF RECEIVING A CEASE-AND-DESIST ORDER 898 00:32:50,307 --> 00:32:52,307 FROM HER LAWYERS THAT SAYS "CHANGE YOUR NAME OR ELSE." 899 00:32:52,307 --> 00:32:56,774 AND I HAVE WEBSITE CALLED "WELCOME TO BALTIMORE, HON." 900 00:32:56,774 --> 00:32:59,940 A CEASE-AND-DESIST LETTER THAT SHE SENT. 901 00:32:59,940 --> 00:33:02,540 (Gordon)  WOW, I MEAN,  THAT'S PRETTY SEVERE. 902 00:33:02,540 --> 00:33:04,340 (man)  IT TRANSCENDS  THE RESTAURANT INDUSTRY. 903 00:33:04,340 --> 00:33:07,840 SHE HAD GONE TO THE MARYLAND TRANSIT ADMINISTRATION 904 00:33:07,840 --> 00:33:11,307 FOR THEIR "HON" AD CAMPAIGN AND FORCED THEM 905 00:33:11,307 --> 00:33:12,974 TO GIVE HER  CREATIVE CONTROL. 906 00:33:12,974 --> 00:33:15,340 BASICALLY, THE MARYLAND STATE GOVERNMENT 907 00:33:15,340 --> 00:33:19,074 HAS TO GO TO DENISE WHITING FOR HER APPROVAL. 908 00:33:19,074 --> 00:33:21,540 DO YOU REMEMBER WHAT THAT-- 909 00:33:21,540 --> 00:33:22,840 LEGALLY,  SHE HAS THE STANDING, 910 00:33:22,840 --> 00:33:24,340 BUT SHE'S NOT IN THE RIGHT...  NO. 911 00:33:24,340 --> 00:33:25,707 AND THAT'S WHAT PEOPLE RECOGNIZE. 912 00:33:25,707 --> 00:33:27,240 IT'S JUST ABOUT MONEY FOR HER. 913 00:33:27,240 --> 00:33:28,707 IT'S NOT ABOUT HAMPDEN. IT'S NOT ABOUT ANYTHING. 914 00:33:28,707 --> 00:33:30,007 IT'S JUST MONEY. 915 00:33:30,007 --> 00:33:32,040 (woman)  SHE PUSHES  EVERYONE AROUND. 916 00:33:32,040 --> 00:33:36,440 SHE'S FOCUSED ON DENISE WHITING, AND IF YOU DON'T LIKE IT, 917 00:33:36,440 --> 00:33:37,874 YOU'RE GONNA BE SORRY. 918 00:33:37,874 --> 00:33:40,374 I HAVE SEEN HER...NASTY. 919 00:33:40,374 --> 00:33:43,174 SHE'S MADE A MOCKERY OF WHO WE ARE 920 00:33:43,174 --> 00:33:44,774 AND THEN TRIED TO PROFIT FROM IT, 921 00:33:44,774 --> 00:33:46,207 AND I THINK  THAT'S VERY EGREGIOUS. 922 00:33:46,207 --> 00:33:48,874 THE DAMAGE IS DONE. ALL THE CITIZENS OF BALTIMORE 923 00:33:48,874 --> 00:33:50,040 WERE THE ONES  THAT STOPPED GOING. 924 00:33:50,040 --> 00:33:53,040 THEY ARE NOT GONNA GO USE THAT RESTAURANT. 925 00:33:53,040 --> 00:33:56,140 NO WAY. EVER. 926 00:33:56,140 --> 00:34:00,674 WHAT WOULD IT TAKE FOR THIS COMMUNITY 927 00:34:00,674 --> 00:34:02,140 TO EMBRACE CAFE HON AGAIN? 928 00:34:02,140 --> 00:34:03,440 SHE HAS TO WALK AWAY FROM THE TRADEMARK. 929 00:34:03,440 --> 00:34:04,740 SHE HAS TO ABANDON IT. 930 00:34:04,740 --> 00:34:06,474 SHE HAS TO ABANDON IT?  GIVE UP ALL CLAIM TO IT. 931 00:34:06,474 --> 00:34:07,607 SAY IT WAS A MISTAKE. GIVE IT BACK. 932 00:34:07,607 --> 00:34:08,774 GIVE IT BACK. SHE DOES NOT OWN IT. 933 00:34:08,774 --> 00:34:10,774 IT DOESN'T  BELONG TO ANYBODY. 934 00:34:10,774 --> 00:34:11,874 (Gordon)  RIGHT. 935 00:34:11,874 --> 00:34:13,440 I'M VERY GRATEFUL FOR YOUR INSIGHT. 936 00:34:13,440 --> 00:34:14,440 THANK YOU SO MUCH FOR COMING. 937 00:34:14,440 --> 00:34:18,307 I APPRECIATE IT. THANK YOU. 938 00:34:18,307 --> 00:34:20,940 (Debbie)  HOW DO YOU FEEL  ABOUT WHAT THEY SAID? 939 00:34:20,940 --> 00:34:22,874 IT WAS A... 940 00:34:22,874 --> 00:34:25,774 EYE OPENER? YEAH. 941 00:34:25,774 --> 00:34:27,174 I DIDN'T GET IT BEFORE. 942 00:34:27,174 --> 00:34:31,107 I WAS JUST SO ANGRY AT ALL THE THINGS THAT WERE HAPPENING 943 00:34:31,107 --> 00:34:32,874 AND DIDN'T KNOW HOW TO HANDLE THEM 944 00:34:32,874 --> 00:34:34,040 AND I WAS IN DENIAL. 945 00:34:34,040 --> 00:34:35,540 I GET IT NOW. 946 00:34:35,540 --> 00:34:36,707 THAT WAS HARD IN THERE. 947 00:34:36,707 --> 00:34:38,874 THERE'S SO MUCH HATE 948 00:34:38,874 --> 00:34:41,840 DIRECTED IN MY DIRECTION.  MY GOD, BUT-- 949 00:34:41,840 --> 00:34:43,740 BUT YOU DID GO AFTER A FEW PEOPLE. 950 00:34:43,740 --> 00:34:45,540 YOU DID SEND LETTERS WHERE THEY WERE 951 00:34:45,540 --> 00:34:48,840 ABSOLUTELY FREAKING OUT TO SORT OF STAND UP AGAINST. 952 00:34:48,840 --> 00:34:52,440 BUT WHEN YOU THREATEN PEOPLE, OR THEY FEEL THREATENED, 953 00:34:52,440 --> 00:34:53,874 THEY'RE GOING TO REVOLT. 954 00:34:53,874 --> 00:34:56,107 DO YOU REALIZE YOU'VE MADE A MISTAKE? YES. 955 00:34:56,107 --> 00:34:57,274 YOU HAVE TO  DO SOMETHING. 956 00:34:57,274 --> 00:34:59,740 YOU HAVE TO TAKE RESPONSIBILITY 957 00:34:59,740 --> 00:35:01,474 AND MAKE A GESTURE. 958 00:35:01,474 --> 00:35:03,840 DO YOU AGREE? 959 00:35:03,840 --> 00:35:05,474 I ABSOLUTELY AGREE. 960 00:35:05,474 --> 00:35:08,840 YOU'RE NOT JUST SAYING THAT 'CAUSE I'M HERE? OH, GOD, NO. 961 00:35:08,840 --> 00:35:10,807 YOU KNOW, WE'VE GOT A BIG ISSUE HERE A-AND-- 962 00:35:10,807 --> 00:35:12,007 AND IT'S NOT ME YOU HAVE TO CONVINCE, 963 00:35:12,007 --> 00:35:13,374 IT'S THE CITY OF BALTIMORE. 964 00:35:13,374 --> 00:35:16,907 EVERYTHING IN MY LIFE HAS BEEN A DISASTER 965 00:35:16,907 --> 00:35:18,407 IN THE LAST SEVERAL MONTHS, 966 00:35:18,407 --> 00:35:20,740 AND I'M THE ONLY ONE THAT CAN CHANGE THAT. 967 00:35:20,740 --> 00:35:25,740 HOWEVER, I DON'T--I DON'T REALLY KNOW WHAT I'LL DO. 968 00:35:33,147 --> 00:35:36,780 (announcer) IT APPEARS AS THOUGH DENISE HAS SEEN THE ERROR OF HER WAYS, 969 00:35:36,780 --> 00:35:39,214 AND SO CHEF RAMSAY DECIDES TO GO AHEAD 970 00:35:39,214 --> 00:35:42,780 WITH THE RENOVATION OF CAFE HON. 971 00:35:44,747 --> 00:35:45,947 (Gordon)  MORNING, LADIES. 972 00:35:45,947 --> 00:35:47,614 GOOD MORNING, CHEF! GOOD MORNING! 973 00:35:47,614 --> 00:35:48,614 NICE TO SEE YOU. 974 00:35:48,614 --> 00:35:49,614 TODAY'S THE BEGINNING OF A NEW ERA. 975 00:35:49,614 --> 00:35:51,414 ARE YOU READY TO SEE YOUR NEW RESTAURANT? 976 00:35:51,414 --> 00:35:52,680 (all) YES. 977 00:35:52,680 --> 00:35:53,780 WELCOME TO THE NEW CAFE HON. 978 00:35:53,780 --> 00:35:56,214 JUMP IN, PLEASE. 979 00:35:56,214 --> 00:35:57,414 [gasps] OH, MY GOD. 980 00:35:57,414 --> 00:35:59,014 THAT IS GORGEOUS. 981 00:35:59,014 --> 00:36:01,780 (Gordon)  LOOK AT THIS BEAUTY. 982 00:36:01,780 --> 00:36:03,347 (Amanda) LOOK AT THE SIGN! OH, MY GOODNESS. 983 00:36:03,347 --> 00:36:05,647 THE SIGN!  IT LOOKS AWESOME! 984 00:36:05,647 --> 00:36:07,180 OH, MY GOD. 985 00:36:07,180 --> 00:36:08,447 (Janet)  LOOK AT THIS! 986 00:36:08,447 --> 00:36:09,880 I ALWAYS WANTED THE WALL PINK! 987 00:36:09,880 --> 00:36:12,780 (Denise)  I ALWAYS WANTED  BOXES FOR THE TEAPOTS! 988 00:36:12,780 --> 00:36:14,080 ALWAYS! ALWAYS! 989 00:36:14,080 --> 00:36:15,380 GORGEOUS. 990 00:36:15,380 --> 00:36:17,380 (Gordon) HIDEOUS COLORS. 991 00:36:17,380 --> 00:36:20,047 NOW WE HAVE A CONSISTENT, BRIGHT VIBRANCE 992 00:36:20,047 --> 00:36:21,214 IN A LOCAL RESTAURANT. 993 00:36:21,214 --> 00:36:22,447 WOW. 994 00:36:22,447 --> 00:36:26,214 LET'S LOOK AT THE HUGE, STUNNING ARTWORK 995 00:36:26,214 --> 00:36:27,947 THAT IS A TRIBUTE  TO "HON." 996 00:36:27,947 --> 00:36:30,047 GLAMOROUS, GORGEOUS, AND SOMETHING THAT BELONGS 997 00:36:30,047 --> 00:36:31,180 TO THE RESTAURANT,  LET'S GET THAT RIGHT. 998 00:36:31,180 --> 00:36:32,714 I LOVE IT. 999 00:36:32,714 --> 00:36:34,147 (Gordon)  IT'S SIMPLE,  IT'S ELEGANT, 1000 00:36:34,147 --> 00:36:35,480 AND IT'S CLEAN. 1001 00:36:35,480 --> 00:36:38,347 EVERYTHING JUST KIND OF BLENDS TOGETHER SO PERFECTLY. 1002 00:36:38,347 --> 00:36:40,347 I REALLY FEEL LIKE WE HAVE A FUTURE IN HAMPDEN. 1003 00:36:40,347 --> 00:36:42,180 YOU CAN'T HELP BUT LOVE IT. 1004 00:36:42,180 --> 00:36:45,080 (Gordon)  WELCOME TO  THE FLAMINGO ROOM. 1005 00:36:45,080 --> 00:36:47,247 (all) OH, MY GOD! 1006 00:36:47,247 --> 00:36:49,214 OH, THIS IS SO ADORABLE. OH, MY GOD. 1007 00:36:49,214 --> 00:36:51,147 IS THIS A PARTY ROOM OR WHAT? 1008 00:36:51,147 --> 00:36:52,747 (Debbie)  LOOK AT THE CHANDELIER! 1009 00:36:52,747 --> 00:36:55,147 WHAT DO YOU THINK? OH, COME ON! 1010 00:36:55,147 --> 00:36:58,047 [sobbing] I LOVE IT! YOU LOVE IT? 1011 00:36:58,047 --> 00:36:59,447 I REALLY LOVE IT. 1012 00:36:59,447 --> 00:37:02,447 I AM SO HAPPY. 1013 00:37:02,447 --> 00:37:05,447 IT'S LIKE THE SUN CAME UP OVER THE CAFE HON 1014 00:37:05,447 --> 00:37:06,614 ON A GORGEOUS DAY. 1015 00:37:06,614 --> 00:37:08,114 IT'S GOING TO BE BETTER. 1016 00:37:08,114 --> 00:37:10,180 IT'S GOING TO BE BETTER THAN IT'S EVER BEEN. 1017 00:37:10,180 --> 00:37:11,514 THANK YOU. 1018 00:37:11,514 --> 00:37:13,747 (announcer) WITH EVERYONE CLEARLY OVERJOYED 1019 00:37:13,747 --> 00:37:15,714 ABOUT THE PHYSICAL CHANGES TO THE RESTAURANT... 1020 00:37:15,714 --> 00:37:16,714 TAKE A LITTLE LINEUP. 1021 00:37:16,714 --> 00:37:18,714 HAVE A LOOK AT THIS AMAZING FOOD. 1022 00:37:18,714 --> 00:37:22,147 (announcer) CHEF RAMSAY IS NOW READY TO UNVEIL THE REVAMPED MENU. 1023 00:37:22,147 --> 00:37:23,447 OKAY, LET'S START OFF FROM THE TOP, SHALL WE? 1024 00:37:23,447 --> 00:37:25,647 HON'S CHILI.  BEEF, TOMATOES, 1025 00:37:25,647 --> 00:37:26,947 ONIONS, PEPPERS, CHEESE. 1026 00:37:26,947 --> 00:37:28,114 SERVED WITH SOME CORNBREAD. 1027 00:37:28,114 --> 00:37:29,714 CORNBREAD!  TRADITIONAL  AND CLASSIC. 1028 00:37:29,714 --> 00:37:32,247 HON'S HOT CRAB DIP. 1029 00:37:32,247 --> 00:37:33,647 THIS ONE'S DONE WITH MARYLAND CRAB. IT'S GORGEOUS. 1030 00:37:33,647 --> 00:37:34,747 NEXT TO THAT YOU'VE GOT 1031 00:37:34,747 --> 00:37:36,180 THE MINI SHRIMP  AND CRAB ROLLS. 1032 00:37:36,180 --> 00:37:37,247 DELICIOUS. 1033 00:37:37,247 --> 00:37:39,680 ENTREES--OBVIOUSLY, THE MARYLAND CRAB CAKE. 1034 00:37:39,680 --> 00:37:40,680 THIS ONE'S GONNA FLY OUT THE DOOR. 1035 00:37:40,680 --> 00:37:41,714 THANK YOU. OH, YES. 1036 00:37:41,714 --> 00:37:43,247 I LOVE YOU FOR THAT. 1037 00:37:43,247 --> 00:37:44,680 NEXT TO THAT,  CLASSIC FISH AND CHIPS. 1038 00:37:44,680 --> 00:37:45,747 CRISPY, DELICIOUS. 1039 00:37:45,747 --> 00:37:46,780 THERE IS NO SOGGY BATTER THERE. 1040 00:37:46,780 --> 00:37:47,847 LET ME TELL YOU. 1041 00:37:47,847 --> 00:37:49,147 ABSOLUTELY BEAUTIFUL.  AMAZING. 1042 00:37:49,147 --> 00:37:51,380 NEXT TO THAT, WE'VE GOT OUR DELICIOUS MEATLOAF 1043 00:37:51,380 --> 00:37:52,614 WRAPPED IN BACON,  SERVED WITH MASHED POTATOES, 1044 00:37:52,614 --> 00:37:53,614 GREEN BEANS,  AND OBVIOUSLY KETCHUP. 1045 00:37:53,614 --> 00:37:54,814 OH, THAT'S BEAUTIFUL. 1046 00:37:54,814 --> 00:37:56,647 YUMMY. LOOKS BETTER. SO MUCH BETTER. 1047 00:37:56,647 --> 00:37:58,647 GET A KNIFE AND FORK AND DIG IN, DIG IN, DIG IN. 1048 00:37:58,647 --> 00:37:59,780 (Debbie)  AMEN. OH, MY GOD. 1049 00:37:59,780 --> 00:38:01,247 MMM. THAT'S DELICIOUS. 1050 00:38:01,247 --> 00:38:02,247 REALLY GOOD. 1051 00:38:02,247 --> 00:38:03,547 THIS IS SO PERFECT. 1052 00:38:03,547 --> 00:38:05,480 THIS IS BETTER THAN I HOPED IT COULD EVER BE. 1053 00:38:05,480 --> 00:38:06,580 WE COULD NEVER  HAVE DONE THIS ON OUR OWN. 1054 00:38:06,580 --> 00:38:08,080 FRIES ARE GREAT. MM-HMM. 1055 00:38:08,080 --> 00:38:10,280 DON'T YOU FEEL BETTER THAT IT'S ALL STREAMLINED? YEAH. 1056 00:38:10,280 --> 00:38:11,414 WE'RE SERVING A BRAND-NEW MENU. 1057 00:38:11,414 --> 00:38:12,680 IT'S JUST REALLY SIMPLER, 1058 00:38:12,680 --> 00:38:14,714 BUT IT'S BETTER FOOD AND IT LOOKS BETTER, 1059 00:38:14,714 --> 00:38:15,947 SO WE'RE ALL PSYCHED TO SERVE IT. 1060 00:38:15,947 --> 00:38:16,947 IT'S GONNA BE FUN. 1061 00:38:16,947 --> 00:38:18,014 OH, MY GOD! 1062 00:38:18,014 --> 00:38:19,247 ISN'T THAT AWESOME?  MM-HMM. 1063 00:38:19,247 --> 00:38:21,047 I'M HAVING A MOUTH PARTY. 1064 00:38:21,047 --> 00:38:23,047 [laughter] 1065 00:38:24,847 --> 00:38:29,147 (announcer) NOW THAT THE RESTAURANT AND MENU HAVE BEEN VASTLY IMPROVED, 1066 00:38:29,147 --> 00:38:30,914 CHEF RAMSAY KNOWS THAT IT IS CRITICAL 1067 00:38:30,914 --> 00:38:33,380 THAT DENISE REACH OUT TO THE COMMUNITY, 1068 00:38:33,380 --> 00:38:36,114 AND SO HE HAS MADE ARRANGEMENTS FOR HER TO DO JUST THAT. 1069 00:38:36,114 --> 00:38:37,547 THIS IS AN AMAZING OPPORTUNITY. 1070 00:38:37,547 --> 00:38:39,114 WE'RE ABOUT TO GO LIVE, YOU READY? 1071 00:38:39,114 --> 00:38:40,214 I'M READY. 1072 00:38:40,214 --> 00:38:41,214 LET'S GO. GOOD LUCK. ALL RIGHT. 1073 00:38:41,214 --> 00:38:42,647 YOU MAY OR MAY NOT HAVE KNOWN 1074 00:38:42,647 --> 00:38:44,080 GORDON RAMSAY'S BEEN FILMING HERE IN TOWN 1075 00:38:44,080 --> 00:38:45,347 OVER THE WEEKEND. 1076 00:38:45,347 --> 00:38:47,847 WE'VE HEARD THAT HE'S BRINGING DENISE WHITING, 1077 00:38:47,847 --> 00:38:50,814 THE OWNER  OF CAFE HON, WITH HIM, 1078 00:38:50,814 --> 00:38:52,247 AND THAT THEY'RE GONNA MAKE AN ANNOUNCEMENT 1079 00:38:52,247 --> 00:38:53,880 OF SOME SORT ON OUR SHOW, 1080 00:38:53,880 --> 00:38:55,847 AND THEY JUST WALKED INTO THE STUDIO. 1081 00:38:55,847 --> 00:38:56,847 HELLO. GOOD MORNING. 1082 00:38:56,847 --> 00:38:57,914 HELLO, GORDON. HOW ARE YOU? 1083 00:38:57,914 --> 00:38:59,180 VERY WELL, INDEED.  THANK YOU. 1084 00:38:59,180 --> 00:39:00,280 (Reagan)  IT'S BEEN  A BUSY COUPLE DAYS 1085 00:39:00,280 --> 00:39:01,280 FOR YOU, WE'RE SURE. VERY BUSY. 1086 00:39:01,280 --> 00:39:02,480 UH, YEAH, WE'VE, UH... 1087 00:39:02,480 --> 00:39:03,580 YEAH, WE'VE GONE TO HELL AND BACK. 1088 00:39:03,580 --> 00:39:04,614 IT'S BEEN A TOUGH WEEK. 1089 00:39:04,614 --> 00:39:05,880 I'M GONNA HAND YOU OVER TO DENISE. 1090 00:39:05,880 --> 00:39:07,180 SHE'S OBVIOUSLY  VERY EXCITED TO BE HERE. 1091 00:39:07,180 --> 00:39:11,814 [tearing up] I JUST WANT TO SAY... 1092 00:39:11,814 --> 00:39:15,947 TRADEMARKING THE WORD HAS NOT ONLY ALMOST KILLED ME, 1093 00:39:15,947 --> 00:39:19,580 BUT HAS JUST ABOUT  KILLED THE BUSINESS. 1094 00:39:19,580 --> 00:39:21,714 I DIDN'T UNDERSTAND THE WHOLE CULTURE 1095 00:39:21,714 --> 00:39:24,614 AND HOW PASSIONATE EVERYBODY WAS ABOUT-- 1096 00:39:24,614 --> 00:39:26,080 YOU KNOW,  "HON" IS IN OUR HEARTS. 1097 00:39:26,080 --> 00:39:28,814 AND NOW I GET IT. 1098 00:39:28,814 --> 00:39:30,614 I WAS JUST DOING WHAT BUSINESS PEOPLE DO, 1099 00:39:30,614 --> 00:39:31,914 AND IT WAS A MISSTEP. 1100 00:39:31,914 --> 00:39:33,447 I AM SO SORRY 1101 00:39:33,447 --> 00:39:38,614 FOR THE ANIMOSITY AND THE HATRED AND... 1102 00:39:38,614 --> 00:39:44,614 EVERYTHING THAT TRADEMARKING A WORD-- 1103 00:39:44,614 --> 00:39:46,714 JUST A WORD--  HAS DONE. 1104 00:39:46,714 --> 00:39:49,180 PLEASE, FORGIVE ME. 1105 00:39:49,180 --> 00:39:51,514 THAT MUST HAVE TAKEN A LOT OF COURAGE TO SAY THAT, 1106 00:39:51,514 --> 00:39:52,880 BUT YOU NEVER SAID 1107 00:39:52,880 --> 00:39:56,314 YOU WERE GONNA GIVE THE TRADEMARK BACK. 1108 00:39:56,314 --> 00:39:57,680 IS THAT WHAT YOU'RE DOING?  YOU MEAN ACTUALLY 1109 00:39:57,680 --> 00:39:59,980 PHYSICALLY HANDING OVER THE TRADEMARK?  YEAH, YEAH. 1110 00:39:59,980 --> 00:40:03,780 WILL YOU BE  HANDING IT BACK? 1111 00:40:03,780 --> 00:40:05,547 DO I WANT TO DO THIS? 1112 00:40:05,547 --> 00:40:08,547 MAYBE I DON'T. 1113 00:40:18,714 --> 00:40:22,277 (announcer) AFTER ALIENATING THE ENTIRE CITY OF BALTIMORE, 1114 00:40:22,277 --> 00:40:25,410 DENISE HAS AN OPPORTUNITY TO MAKE AMENDS. 1115 00:40:25,410 --> 00:40:29,110 YOU NEVER SAID YOU WERE GONNA GIVE THE TRADEMARK BACK. 1116 00:40:29,110 --> 00:40:30,477 IS THAT WHAT YOU'RE DOING?  YOU MEAN ACTUALLY 1117 00:40:30,477 --> 00:40:32,777 PHYSICALLY HANDING OVER THE TRADEMARK?  YEAH, YEAH. 1118 00:40:32,777 --> 00:40:35,777 WILL YOU BE  HANDING IT BACK? 1119 00:40:37,610 --> 00:40:38,877 YES. 1120 00:40:38,877 --> 00:40:41,243 WOW. THIS IS AMAZING. 1121 00:40:41,243 --> 00:40:42,743 I AM TAKING  THAT PIECE OF PAPER 1122 00:40:42,743 --> 00:40:44,477 THAT SAYS IT'S REGISTERED. 1123 00:40:44,477 --> 00:40:46,777 I'LL GET IT FROM MY ATTORNEY. 1124 00:40:46,777 --> 00:40:48,843 I'LL TAKE IT OFF THE REGISTER. I CAN DO THAT. 1125 00:40:48,843 --> 00:40:51,377 THAT'S--THAT'S... THAT'S KIND OF STUNNING. 1126 00:40:51,377 --> 00:40:54,543 THIS IS FOR REAL? IT WAS NEVER MINE TO HAVE IN THE FIRST PLACE. 1127 00:40:54,543 --> 00:40:56,810 IT'S JUST A WORD. 1128 00:40:56,810 --> 00:40:58,643 IT'S JUST WONDERFUL  TO HAVE THIS OPPORTUNITY 1129 00:40:58,643 --> 00:41:00,577 TO BE HERE TO GET... 1130 00:41:00,577 --> 00:41:03,143 (Gordon) COME ON. I GET A SECOND CHANCE. 1131 00:41:03,143 --> 00:41:04,677 PLEASE, FORGIVE ME, 1132 00:41:04,677 --> 00:41:07,443 UM, FOR EVERYTHING THAT I'VE DONE. 1133 00:41:07,443 --> 00:41:08,643 DENISE, I GOTTA  BE HONEST WITH YOU, 1134 00:41:08,643 --> 00:41:12,377 I WASN'T ON YOUR SIDE OVER THE LAST YEAR. 1135 00:41:12,377 --> 00:41:13,377 I'M ON YOUR SIDE NOW. 1136 00:41:13,377 --> 00:41:15,210 THANK YOU, GUYS. THANK YOU, GORDON. 1137 00:41:15,210 --> 00:41:17,710 FROM THE BOTTOM OF MY HEART, 1138 00:41:17,710 --> 00:41:19,710 THANK YOU SO MUCH. 1139 00:41:19,710 --> 00:41:22,143 THIS IS AN INCREDIBLE OPPORTUNITY 1140 00:41:22,143 --> 00:41:24,543 THAT I'VE BEEN HANDED, AND I'M NOT GONNA 1141 00:41:24,543 --> 00:41:25,610 TAKE IT FOR GRANTED. 1142 00:41:25,610 --> 00:41:27,043 ALL RIGHT, WELL, THANK BOTH OF YOU 1143 00:41:27,043 --> 00:41:28,310 FOR COMING IN THIS MORNING. I APPRECIATE IT. 1144 00:41:28,310 --> 00:41:29,910 I APPRECIATE YOUR TIME. THANK YOU SO MUCH. 1145 00:41:29,910 --> 00:41:32,277 MARIA'S COMING UP NEXT, IT'S 10:00. 1146 00:41:34,443 --> 00:41:35,577 (announcer) IMMEDIATELY FOLLOWING DENISE'S ANNOUNCEMENT 1147 00:41:35,577 --> 00:41:36,677 ON THE RADIO, 1148 00:41:36,677 --> 00:41:39,243 CHEF RAMSAY ARRANGED FOR A PRESS CONFERENCE 1149 00:41:39,243 --> 00:41:40,910 TO MAKE SURE THAT EVERYONE IN BALTIMORE 1150 00:41:40,910 --> 00:41:43,777 UNDERSTANDS THAT DENISE 1151 00:41:43,777 --> 00:41:46,210 IS GIVING UP THE TRADEMARK OF THE WORD "HON." 1152 00:41:46,210 --> 00:41:48,710 I DIDN'T MEAN TO-- TO STEAL SOMETHING 1153 00:41:48,710 --> 00:41:52,077 OR TO TAKE SOMETHING, AND I APOLOGIZE. 1154 00:41:52,077 --> 00:41:54,277 [applause] 1155 00:41:54,277 --> 00:41:56,443 (announcer) FOR THE REMAINDER OF HIS STAY, 1156 00:41:56,443 --> 00:41:58,010 GORDON AND HIS TEAM GOT IN THE TRENCHES 1157 00:41:58,010 --> 00:41:59,643 WITH CHEF GREG AND HIS STAFF... 1158 00:41:59,643 --> 00:42:01,310 WORK AS A TEAM. WORK AS A TEAM. 1159 00:42:01,310 --> 00:42:03,377 (announcer) WHERE HE IMPLEMENTED A NEW SYSTEM. 1160 00:42:03,377 --> 00:42:04,577 THAT MEAT DOESN'T EVEN LOOK HOT ENOUGH. 1161 00:42:04,577 --> 00:42:05,877 STONE COLD. COME ON, BACK IN. ALL RIGHT. 1162 00:42:05,877 --> 00:42:07,977 (announcer) AND AS CAFE HON BECAME A FUN PLACE 1163 00:42:07,977 --> 00:42:09,410 TO WORK AT ONCE AGAIN... 1164 00:42:09,410 --> 00:42:11,010 YOU GUYS, YOU'RE DOING A GREAT JOB. 1165 00:42:11,010 --> 00:42:12,143 YOU'RE DOING AWESOME! 1166 00:42:12,143 --> 00:42:14,010 JOHN, THANK YOU. DOTTIE, BEAUTIFUL! 1167 00:42:14,010 --> 00:42:16,210 (announcer) THE PEOPLE OF BALTIMORE RETURNED. 1168 00:42:16,210 --> 00:42:18,677 I APPRECIATE YOUR SAYING THANK YOU 1169 00:42:18,677 --> 00:42:20,643 AND I REALLY WANT YOU TO DO WELL. 1170 00:42:20,643 --> 00:42:24,110 (announcer) AND THE BUSINESS IS CLEARLY HEADED IN A POSITIVE DIRECTION. 1171 00:42:24,110 --> 00:42:26,110 THESE ARE FANTASTIC. 1172 00:42:26,110 --> 00:42:27,477 A LOT BETTER THAN THE OLD STUFF. 1173 00:42:27,477 --> 00:42:28,977 THIS STEAK IS OFF THE CHAIN. 1174 00:42:28,977 --> 00:42:31,010 TOUCHDOWN! [laughs] 1175 00:42:31,010 --> 00:42:34,410 (announcer) CHEF RAMSAY TOOK A LOST OWNER 1176 00:42:34,410 --> 00:42:36,210 AND PUT HER BACK ON THE ROAD TO SUCCESS, 1177 00:42:36,210 --> 00:42:39,310 AND NOBODY REALIZES THAT MORE THAN DENISE WHITING. 1178 00:42:39,310 --> 00:42:42,543 WITH ALL THE ODDS STACKED AGAINST YOU, 1179 00:42:42,543 --> 00:42:45,277 YOU PULLED IT OFF. [applause] 1180 00:42:45,277 --> 00:42:46,910 (Denise) I FEEL AMAZING. 1181 00:42:46,910 --> 00:42:49,210 I'VE BEEN GIVEN A GIFT-- A GREAT GIFT-- 1182 00:42:49,210 --> 00:42:50,643 AND AN AMAZING OPPORTUNITY, 1183 00:42:50,643 --> 00:42:53,043 AND I WILL BE FOREVER GRATEFUL. 1184 00:42:53,043 --> 00:42:54,243 THANK YOU, THANK YOU, THANK YOU. 1185 00:42:54,243 --> 00:42:55,477 A BLOODY TOUGH WEEK. THANK YOU. 1186 00:42:55,477 --> 00:42:58,577 I HAVE MY LIFE BACK. I HAVE MY RESTAURANT BACK. 1187 00:42:58,577 --> 00:43:02,077 THANK YOU, GORDON RAMSAY. THANK YOU FOR THIS OPPORTUNITY. 1188 00:43:02,077 --> 00:43:03,310 THANK YOU, EVERYBODY. THANK YOU. 1189 00:43:03,310 --> 00:43:05,377 BYE! SEE YA! THANK YOU, GUYS. 1190 00:43:07,343 --> 00:43:09,777 WOW. GOOD NIGHT, HON. 1191 00:43:10,305 --> 00:44:10,209